Full-Time
Account Manager
US Mobile
501-1,000 employees
Wireless service provider with customizable plans
Compensation Overview
$60k - $90k/yr
Junior, Mid
New York, NY, USA
Hybrid
Hybrid position; specific number of in-office days not mentioned.
- Highly organized and able to stay on top of a high volume of different requests that are in different states of resolution
- Communicate clearly and concisely, and can explain technical information simply
- A background in phone service or telecommunications, or have demonstrated that you can learn new industries and domains quickly
- Attention to detail and willingness to do some routine tasks until they can be automated
- Maintain customer databases by inputting customer profiles and updates; preparing and distributing monthly reports.
- Uncover and understand the business needs and challenges of the customers, and address these needs via business analysis and the recommended use of US Mobile services
- 2+ years of experience in B2B account management at a startup highly preferred
- Excellent communication and organization skills
- Comfort and familiarity with technology; experience in telecommunications or mobile phones a plus
US Mobile provides wireless service that allows users to connect to all three major networks seamlessly. Their platform supports a wide range of devices, including phones, drones, cars, watches, and pet trackers. Customers can choose from flexible and customizable plans that fit their specific needs, which include options for high-speed international roaming and AI-driven savings on their plans. US Mobile stands out from competitors by being America's first Super Carrier, offering extensive coverage with a 4G LTE network that reaches over 300 million people and international calling to more than 200 countries. The company's goal is to connect the next billion wireless devices to 4G and 5G networks, ensuring that customers stay connected and informed with a user-friendly interface and 24/7 customer support.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$46.5M
Headquarters
New York City, New York
Founded
2014
Simplify's Take
What believers are saying
- Growing eSIM technology aligns with US Mobile's seamless network switching focus.
- Rising IoT device usage expands US Mobile's connectivity service opportunities.
- Increasing demand for flexible plans benefits US Mobile's customizable offerings.
What critics are saying
- Major carriers offering similar features could erode US Mobile's market share.
- Aggressive pricing strategy may lead to unsustainable profit margins.
- Dark Star network launch could cause customer confusion if performance lags.
What makes US Mobile unique
- US Mobile offers seamless switching between major networks, enhancing connectivity options.
- The company provides customizable plans, catering to individual customer needs.
- US Mobile's AI-driven plan savings optimize costs for users.
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Benefits
Gym Membership
Flexible Work Hours
Competitive Compensation
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↓ -3%US Mobile has launched a new Multi-Network Access add-on for its Unlimited Premium and Unlimited Starter plans, giving users a flexible way to stay connected without being tied to a single carrier.
Additionally, US Mobile recently announced unlimited high-speed data on its AT&T network, with the same priority data level as AT&T's postpaid plans.
US Mobile has won the first ever People's Choice Award for their favorite wireless carrier of 2024.
US Mobile is proud to announce the launch of Apple Watch Cellular plans on its cutting-edge Warp network.
In 2021, BestMVNO noted that US Mobile launched its first outdoor ad with a display shown on a NYC subway.