Director of People & Culture

Job Description

• Lead and oversee all People & Culture operations, ensuring alignment with Accor values, policies, and business objectives.
• Develop and implement people strategies that support organizational growth and operational excellence.
• Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives.
• Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing.
• Ensure compliance with local labor laws, company policies, and statutory requirements.
• Oversee performance management, compensation and benefits, employee relations, and disciplinary processes.
• Develop and monitor the annual People & Culture budget.
• Partner with department leaders to identify workforce needs and support business performance.
• Lead learning and development initiatives to enhance employee capability and career growth.
• Maintain accurate employee records, HR metrics, and management reports.
• Coach and mentor the People & Culture team while promoting a culture of continuous improvement.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage.
• Minimum 8–10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry.
• Previous experience with Accor or an international hotel brand is preferred.
• Strong knowledge of Labour Law, HR best practices, and employee relations.
• Proven leadership, communication, coaching, and change management skills.
• Proficiency in HR systems and Microsoft Office applications.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.