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Sally’s Apizza

Pizzeria specializing in New Haven apizza

Assistant General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$70k /yrIn-person

About the Job

Requirements

  • Strong computer skills, including Microsoft Office; Brink POS experience is preferred.
  • Experience using third-party delivery services.
  • At least 2 years of successful restaurant management experience and a comprehensive understanding of restaurant operations.
  • ServeSafe certification.
  • Ability to work on one's feet for up to 10 hours at a time and lift 50 pounds.
  • Availability to work days, nights, weekends, and holidays.

Responsibilities

  • Collaborate with the General Manager on day-to-day restaurant operations in accordance with company standards and policies.
  • Manage front- and back-of-house employees and engage with guests to provide a high level of hospitality.
  • Understand and embody Sally's Apizza culture and the historical evolution of the brand.
  • Serve as the direct point of contact for front- and back-of-house team members on a shift-to-shift basis.
  • Function as the General Manager when the General Manager is not on shift.
  • Understand the assigned restaurant's sales forecast, labor goal, and cost-of-goods-sold budget.
  • Mentor and coach managers on succeeding within Sally's restaurant environment.
  • Train hourly line staff to perform at a high level.
  • Build relationships with managers and employees that foster loyalty and teamwork.
  • Hold staff accountable to standard operating procedures for all front- and back-of-house positions.
  • Resolve guest-related issues.
  • Maintain a dining-room presence to ensure a smooth flow of service.
  • Conduct daily pre-shift meetings with hourly staff.
  • Communicate daily operational updates to the General Manager.
  • Interview and hire new hourly line staff.
  • Administer progressive discipline to hourly line staff when necessary.
  • Open and close the restaurant according to company standards.
  • Conduct end-of-period inventory counts and enter them into R365.
  • Assist with processing weekly payroll.
  • Place vendor orders according to forecasted sales volumes and daily usage par levels.

Desired Qualifications

  • Basic Spanish is preferred but not required.
  • Brink POS experience is preferred.

About the Company

Sally’s Apizza

Pizzeria specializing in New Haven apizza

Sally’s Apizza serves traditional New Haven-style pizza. It makes hand-crafted pies with distinctive tomato sauce, a chewy yet crispy crust, and an oven-kissed char, baked in custom-designed ovens according to the original family recipes. The product works by baking dough that’s shaped by skilled bakers in ovens designed to achieve a specific balance of crust texture and charring, then topping with its signature sauce and toppings. The company differentiates itself from competitors by staying true to authentic New Haven apizza techniques and recipes while expanding to new locations across the United States, emphasizing a handcrafted process over mass production and using uniquely designed ovens to reproduce a consistent, classic bake. The goal is to grow the brand with more open locations across the USA while preserving the original methods and flavor that define Sally’s Apizza."}்```Oops```````? Wait ensure valid JSON. I included stray characters. Let's redo. We'll provide clean.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
New Haven, CT
Founded
1938

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