Ice Rink Attendant

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Ice Rink Attendant acts as the primary provider of direct service to guests as they are entering, participating, and leaving the Liberty First Credit Union Arena Community Rink. They are responsible for providing guest service, admission transactions, and a safe & clean environment, ensuring all service needs are met. Individuals work in various positions as needed, including, but not limited to, cashier, skate rental, housekeeping, and guest service.

This role pays an hourly rate of $16.00 - $18.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until February 5, 2027.

Liberty First Credit Union Arena is an indoor arena located in the Ralston/Omaha, Nebraska area. The 200,000 sq. ft. arena can accommodate up to 4,400 patrons and hosts 350,000+ attendees at upwards of 140 concerts, sporting events, family shows, and other events every year. The arena is home to the USHL Omaha Lancers Hockey team and the NAL Omaha Beef Football team. The arena is just two miles from the interstate and attracts concert goers from a 100-mile radius.

• Acts as a representative for the LFCUA Community Ice Rink to the general public; must have a thorough knowledge and understanding of the Ice Rink, including schedule, prices, and procedures.
• Maintain professional interpersonal relations with all external guests, co-workers, and management.
• Responsible for patron safety and relations in the upstairs lobby area and other areas as assigned, while enforcing venue policies and procedures.
• Perform light janitorial duties in the areas of the rink as required: lobbies, bathrooms, hockey benches, locker rooms, and bleachers. This involves sweeping trash, mopping up spills, and taking out full trash and recycling.
• Operate point-of-sale systems for admissions, rentals, and concessions.
• Assist with the setup of programming, including youth hockey, tournaments, and other rentals. This includes setup and breakdown of tables, chairs, and other equipment as needed.
• Issue and put away rental skates for public skates and private events, while making sure the skate rental room remains clean and organized.
• Be fully trained on equipment such as the Zamboni and Skate Sharpener Machine (Sparx).
• Opens and closes Rink as needed.

• High school diploma or equivalent is preferred.
• Ice skating ability is preferred but not required.
• Strong communication skills.
• Ability to work courteously and professionally with all customers, co-workers, managers, volunteers & guests.
• Must be punctual and organized.
• Must be able to follow protocols and procedures and be able to take direction.
• Ability to lift, push, pull, or carry heavy objects as needed.
• Ability to multitask in a fast-paced, event-driven environment.
• Ability to work independently or as part of a team.
• Flexible availability, including weekends, early mornings, evenings, and/or holidays.
• CPR/First Aid certification is preferred but is not required.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.