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Ernst & Young

Global professional services: consulting, assurance, tax

Rc – Regulatory Compliance - Lab Digitisation, CA, Labware, Staff

Implementation & Technical Account ManagementUpdated on Nov 14
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor of Engineering or Bachelor of Technology in Computer Science, Life Sciences, Chemistry, Information Technology, or a related field, or postgraduate study in Science, preferably Chemistry or Biochemistry.
  • At least 2 years of experience with a Big Four or multinational regulatory compliance company, or a leading life sciences or pharmaceutical industry.
  • Good interpersonal skills and good written, oral, and presentation skills.
  • Excellent communication, documentation, and stakeholder-management skills.
  • Strong understanding of laboratory workflows, sample lifecycle management, and data integrity principles.
  • Familiarity with analytical techniques, laboratory instrumentation, and regulatory standards.
  • Exposure to Good Laboratory Practices, Good Manufacturing Practices, and ISO 17025 compliance.
  • Experience working with scientific and analytical teams to align LIMS functionality with laboratory operations.
  • Understanding of quality control, stability studies, environmental monitoring, and batch release processes within laboratories.
  • Proficiency in LIMS software such as LabWare, LabVantage, STARLIMS, SampleManager, or similar platforms.
  • Knowledge of system integration with ERP, MES, or other enterprise applications.
  • Previous experience as a Business Analyst, System Administrator, or Master Data Manager working with LIMS.
  • Hands-on experience in master data configuration within LIMS platforms.
  • Experience in system validation, testing, and documentation.
  • Exposure to enterprise IT applications such as LIMS, SAP, ELN, MES, Documentum, TrackWise, Veeva Vault, or ValGenesis in a pharmaceutical organization.
  • Understanding of relational databases and SQL queries.
  • Understanding of API integrations, web services, and middleware solutions for LIMS.
  • Ability to troubleshoot system and data issues efficiently.
  • Strong problem-solving and analytical skills.
  • Strong attention to detail and commitment to data integrity.
  • Demonstrated track record in project management, governance, and reporting.
  • Exposure to data integrity requirements and other applicable regulations.
  • Knowledge of incident management and change management.
  • Prior experience supporting audits or inspections.

Responsibilities

  • Work with business stakeholders, laboratory personnel, and IT teams to gather and document LIMS requirements.
  • Gather and analyze business requirements related to LIMS functionality and enhancements.
  • Configure and customize LIMS platforms, preferably LabWare or LabVantage, to support laboratory workflows including sample lifecycle management, testing, stability studies, and reporting.
  • Design and implement master data, workflows, and business rules such as specifications, test methods, instruments, and calculations in accordance with GxP requirements and regulatory standards.
  • Develop integrations and data interfaces between LIMS and enterprise systems such as CDS, ELN, ERP, and MES, using APIs, middleware, or flat-file exchanges.
  • Prepare configuration documentation and execute IQ/OQ/PQ validation activities to support compliance with 21 CFR Part 11 and ALCOA+ data-integrity principles.
  • Troubleshoot configuration issues, optimize system performance and usability, and drive continuous improvement across laboratory operations.
  • Partner with clients to understand laboratory operations and translate business and compliance requirements into integrated digital lab solutions and configurations.
  • Drive requirements gathering, system configuration, data migration, and integrations across lab systems, instruments, and enterprise platforms.
  • Ensure data integrity, traceability, and compliance with GxP, 21 CFR Part 11, Annex 11, and internal standard operating procedures.
  • Work with laboratory teams to ensure LIMS supports laboratory practices, procedures, and workflows.
  • Identify opportunities for automation and process improvement within laboratory operations using LIMS.
  • Drive and support LIMS enhancements and process improvements across global sites as required.
  • Analyze technical documents such as SOPs, STPs, monographs, and pharmacopeial references and convert them into LIMS-compatible datasets.
  • Configure master data elements such as test methods, sample types, specifications, workflows, and stability studies within LIMS.
  • Maintain data integrity, consistency, and version control across the system.
  • Implement changes and updates to LIMS master data in alignment with business and regulatory needs.
  • Collaborate with cross-functional teams to ensure accurate data migration and system integration.
  • Troubleshoot and resolve issues related to master data configuration and system functionality.
  • Optimize data structures and database management within LIMS.
  • Configure and onboard new laboratory instruments, including file-based integrations and direct instrument connections.
  • Support microbiology method execution processes through LIMS configuration and master data maintenance.
  • Develop, customize, and implement LIMS applications to meet laboratory and business requirements.
  • Configure, extend, and support LabWare LIMS, LabVantage LIMS, and other LIMS platforms.
  • Integrate LIMS with enterprise systems such as ERP, ELN, CDS, MES, and laboratory instrumentation software.
  • Design and optimize databases for efficient storage and retrieval of laboratory data.
  • Develop and maintain system interfaces, workflows, and automation scripts to streamline laboratory processes.
  • Provide technical support, troubleshoot, and fix bugs in LIMS applications to ensure minimal downtime.

Desired Qualifications

  • Consulting or client-facing experience.
  • Information Security (ISO 27001) or Risk Management certifications.
  • LIMS administrator certification or equivalent.
  • Certified Scrum Master certification or equivalent.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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