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Zurich Insurance

Global insurer providing property, casualty, life

Organisations-und Sprachtalent im Schaden SOS

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeZürich, SwitzerlandNo salary listed

About the Job

Requirements

  • Completed vocational training and/or professional experience in a comparable customer-service role.
  • Good knowledge of Microsoft Office.
  • Very good German, including Swiss German, and Italian; good French and English.
  • Flexibility to work a 24/7 schedule, including weekends.

Responsibilities

  • Answer calls from insured customers, partners, and internal departments in multiple languages and serve as their first contact in emergencies.
  • Organize immediate assistance and coordinate medical services, roadside assistance, and the return transport of vehicles and occupants in Switzerland and abroad.
  • Process property and liability insurance claims and ensure each step is completed efficiently and with a customer focus.
  • Work closely with international service partners and service providers to ensure smooth cooperation.
  • Handle the administrative processing of claims, including claim payments and correspondence, and process follow-up orders in company systems.
  • Support the motor vehicle claims team as needed.

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size
10,001+
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
1872

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