Retirement Plan Consultant
About the job
- A high school degree or equivalent is required.
- A bachelor's degree is preferred.
- An advanced degree or industry-specific designation, such as ASPPA, is preferred.
- At least six years of experience in the retirement plan industry, with a strong defined contribution focus, is required.
- At least three years of relationship management or consulting experience is required.
- Familiarity with ERISA and the Internal Revenue Code as they apply to qualified retirement plans, and in-depth knowledge of mutual fund offerings, are required.
- Ability to speak professionally with external and internal contacts and tailor messages to the audience and situation.
- Ability to communicate thoughts and ideas effectively and succinctly in writing, including emails, letters, and electronic platforms, while maintaining professional spelling and grammar.
- Ability to maintain a professional demeanor, appearance, and presence appropriate to the environment and industry.
- Ability to maintain constructive, solutions-focused working relationships with internal partners.
- Ability to use sound professional judgment to balance organizational and customer interests and use available resources to mitigate risks.
- Cold-calling sales ability with an assertive, positive, and persistent style is required.
- Proficiency with Microsoft 365 products and applications, including preparing or reviewing documents, procedures, and reports, is required.
- Ability to learn new systems and applications and adapt responsibilities or workflows in response to system upgrades is required.
- Ability to travel regularly by car during the day to client locations throughout the Bank's Chicago market is required; occasional out-of-state travel may be required.
- Typical scheduled hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; additional hours may be required based on business needs.
- Punctuality is required to maintain customer service standards.
- Maintain an assigned book of business and cultivate new business through strong customer relations.
- Serve as the primary contact for client-related activity and coordinate plan administration, including plan design, legal and regulatory compliance, and participant education.
- Advise clients on technical, regulatory, and administrative issues and work with the administrative team to develop solutions.
- Develop plan designs to meet client objectives, consult with clients on recommendations, and implement changes as needed.
- Communicate and consult with outside plan professionals, including accountants, attorneys, and bank officers.
- Coordinate with internal associates, clients, and vendors to ensure accurate and timely responses to outstanding client issues.
- Solicit new-business referrals and independently develop relationships with outside sources through personal and professional networking.
- Analyze client accounts for profitability, prepare timely billing, and ensure collection of fees.
- Source and build beneficial relationships to meet or exceed assigned sales goals while representing the bank.
- Consult with external auditors regarding plan audits.
- Review compliance items for completion and accuracy, including periodic plan valuations, compliance test results, annual Form 5500 filings, and attachments.
- Prepare required IRS filings.
- Prepare for and support client audits conducted by the IRS or Department of Labor and represent clients before those agencies.
- Maintain current knowledge of ERISA and the Internal Revenue Code and monitor industry trends.
- Complete additional assignments and projects designated by management.
- Meet with clients and conduct enrollment and investment education meetings, including one-on-one meetings with participants, as needed.
- Prepare investment returns using a monitoring application and communicate analytical information to clients.
- Use available resources to communicate detailed information about each financial offering.
- Work with the Investment Team to develop and regularly review the current plan investment menu and recommend changes when appropriate.
About the company
First American Bank is a privately held, full-service bank with locations in Chicago, Miami, Tampa, and Milwaukee. It provides traditional, personalized service alongside modern self-service banking apps, serving individuals, families, and businesses with personalized banking solutions, expert lending, and wealth management. Customers use the bank’s services through in-branch guidance and digital channels for everyday banking, loan applications, and investment planning. Unlike many banks that focus on short-term goals, being privately owned allows First American Bank to emphasize long-term relationships and a customer‑focused approach, supported by a collaborative workplace. The bank’s goal is to help clients achieve financial success by combining tailored personal service with convenient digital tools.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Elk Grove Village, Illinois
Founded
1903
Get referred to First American Bank
See people who can refer or advise you
Simplify's Take
What believers are saying
- September 9, 2026 COBRA administration launch expands Health Account Services beyond HSA and FSA.
- May 6, 2026 and recent commercial hires signal aggressive middle-market hiring in Chicago.
- Q2 2026 assets reached $8.63 billion, with 13.77% CET1 and 1.52% ROA.
What critics are saying
- The 2004 DOJ redlining consent order still shadows lending culture and exam scrutiny.
- First American Bank must retain Wintrust veterans like Joyce and Turano or lose commercial momentum.
- A severe compliance failure could trigger CFPB, DOJ, and reputational exits across Chicago communities.
What makes First American Bank unique
- Privately held ESOP structure lets First American Bank keep local credit decisions.
- Its 59 branches span Illinois, Florida, and Wisconsin, giving regional deposit and lending reach.
- The bank combines commercial banking, wealth advisory, and Health Account Services under one franchise.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Training Programs
Company News
First American Bank Health Account Services expands benefits offering with COBRA administration. September 09, 2026 Written by First American Bank ELK GROVE VILLAGE, Ill., September 9, 2026 - First American Bank Health Account Services is expanding its employer benefits solutions with the addition of COBRA administration, in October 2026. The new service broadens the company's employee benefits offering for employers and benefits brokers nationwide. The addition of COBRA administration complements the Bank's existing health savings account (HSA), flexible spending account (FSA), health reimbursement arrangement (HRA), and commuter benefit services, giving employers and benefits brokers one trusted partner for a broad range of employee benefit needs. The service will include member communications, premium billing and collection, required notice generation and fulfillment, reporting capabilities, online elections and open enrollment, and dedicated support for employers and members. "Adding COBRA administration allows us to support employers and brokers across even more of their benefits needs," said Mitch H. Rosenbloom, FVP, Health Account Services Sales Manager at First American Bank. "Our focus remains on delivering responsive service and providing dedicated contacts who understand each organization and its employees." The new offering reflects First American Bank Health Account Services' continued commitment to helping employers simplify benefits administration while delivering knowledgeable, personalized support. By expanding its suite of benefit account services, the Bank provides employers and benefits brokers with a single, trusted resource for managing a wider range of employee benefits. COBRA administration services will be available beginning in October 2026. About First American Bank. Recognized by Morningstar as one of the nation's top 20 HSA providers, First American Bank Health Account Services offers end-to-end administration for a comprehensive suite of benefit solutions, including HSAs, FSAs, HRAs, commuter benefits, and upcoming COBRA administration services. Backed by the strength and stability of First American Bank, a full-service financial institution with $8 billion in assets and 59 branches and offices across the Chicago, Miami, Tampa, and Milwaukee markets, First American Bank Corporation provide commercial banking, wealth advisory, and personal banking solutions. One trusted partner for your employee benefit accounts. You might also be interested in Florida Market President Brian Hagan sat down with Capital Analytics' "Invest:" to talk First American Bank's growth, family-owned businesses, and partnership-first banking. First American Bank Health Account Services is now integrated with Employee Navigator, empowering brokers and employers to manage HSAs, FSAs, HRAs, and other benefit accounts through a single platform―reducing administrative work, improving accuracy, and enhancing the employee benefits experience. Become a First American Bank Insider Get the latest financial news, business insights, and investment tips directly to your inbox.
First American Bank expands Chicago Middle Market team with Courtney Joyce. May. 6, 2026, 08:00 AM ELK GROVE VILLAGE, Ill., May 06, 2026 (GLOBE NEWSWIRE) - First American Bank has appointed Courtney Joyce as a Vice President of Middle Market Commercial Banking, based in the bank's Orland Park, Illinois office. Joyce joins the commercial banking team from Wintrust Commercial Banking, where she spent nearly eight years working with middle market business owners across the greater Chicago area. Joyce began her commercial banking career as a Credit Analyst and advanced through roles in portfolio management and relationship management before becoming Vice President at Wintrust. That experience gives her a practical understanding of what business owners need from their bank, from thoughtful credit guidance to responsive, long-term support. She holds a bachelor's degree in Accounting and Business/Management from Saint Xavier University. At First American Bank, Joyce will develop and manage commercial relationships with middle market companies, helping business owners address their lending needs and connect with the bank's broader commercial banking resources. "Courtney understands commercial lending from the ground up," said Mark E. Kroencke, Executive Vice President and Commercial Division Head at First American Bank. "She brings the kind of practical experience, judgment, and relationship focus that business owners value." First American Bank's commercial banking division serves business owners across Illinois, Wisconsin, and Florida with lending, treasury management, and advisory services. The bank's privately held structure supports a long-term, relationship-driven approach, with employees participating in ownership through an Employee Stock Ownership Plan. "I joined First American Bank because the culture is built around local decisions, ownership, and long-term client relationships," said Joyce. "That is the kind of environment where I can do my best work for business owners." Joyce's appointment reflects First American Bank's continued investment in experienced commercial lending talent across its core markets. It also reinforces the bank's position as a strong choice for middle market companies that want access to sophisticated banking capabilities without losing the personal attention and consistency of a relationship-focused bank. Outside of her professional role, Joyce serves as Treasurer for Park Lawn, a nonprofit organization serving individuals with intellectual and developmental disabilities. About First American Bank First American Bank is a full-service bank with $8 billion in assets and 59 branches and offices serving the Chicago, Miami, Tampa, and Milwaukee markets. The bank provides commercial banking, wealth advisory, and personal finance solutions. First American Bank is a Member FDIC. Markets Insider and Business Insider Editorial Teams were not involved in the creation of this post. Your Market View | Name | Price | +/- | % | Date | | TSLA | 418.36 | -3.94 | -0.93 | Official Close 5/15/2026 | | AAPL | 299.80 | -0.43 | -0.14 | Official Close 5/15/2026 | | MSFT | 419.70 | -2.31 | -0.55 | Official Close 5/15/2026 | | NFLX | 86.80 | -0.25 | -0.29 | Official Close 5/15/2026 | | SPOT | 435.49 | -1.45 | -0.33 | Official Close 5/15/2026 | Find News News
First American Bank has appointed James R. Turano as Commercial Group Head for its Chicago market, based in Orland Park, Illinois. Turano previously served as Senior Vice President and Division Manager at Wintrust Commercial Banking. In his new role, Turano will lead commercial banking efforts in Chicago, working with business owners and lending teams to strengthen relationships and support financing needs for middle market and closely held companies. The appointment reflects First American Bank's strategy to add experienced commercial banking leaders who understand privately held companies. First American Bank is a full-service institution with $8 billion in assets and 59 branches across Chicago, Miami, Tampa and Milwaukee markets. The bank's privately held structure enables focus on long-term client relationships and local decision-making. Employees participate in ownership through an Employee Stock Ownership Plan.
Continua Developments and Oldtown Capital Partners landed a $40 million senior loan from First American Bank for the Urbania NoMi 125 St. project in Miami.
With over 25 years of experience in commercial banking, Pascual joins the bank from Amerant Bank, where he served as Senior Vice President, specializing in business development and managing complex lending solutions for small to mid-sized businesses across various industries.