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Accor

Global hotel management, franchising, loyalty programs

Hotel Specialist Trainee

Hotel Guest ServicesConfirmed live in the last 24 hours
Internship · Summer 2027Munich, GermanyIn-person

About the Job

Requirements

  • Have a school-leaving qualification; prior hotel experience through an internship or side job may be helpful.
  • Show friendliness, good manners, and a well-groomed appearance.
  • Be open-minded, communicative, and willing to engage with people.
  • Be flexible to work weekends and public holidays as part of hotel operations.
  • Have an interest in other cultures and feel comfortable speaking English.

Responsibilities

  • Learn the different areas of the hospitality industry and identify an area of interest.
  • Learn the hotel’s restaurant, kitchen, housekeeping, reception, reservations, and events functions.
  • Provide professional and engaging guest service.
  • Communicate confidently and respectfully.
  • Work successfully as part of a team.
  • Take responsibility and work independently.
  • Maintain awareness in challenging situations.
  • Act in a service-oriented and solution-oriented manner.

Desired Qualifications

  • Previous experience in the hotel industry through an internship or side job.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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