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Texas Roadhouse

Restaurant chain serving hand-cut steaks

Service Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeBillings, MT, USANo salary listedIn-person

About the Job

Requirements

  • Experience or demonstrated ability to manage Front of House employees and restaurant operations.
  • Ability to enforce employment policies, liquor laws, Responsible Alcohol Service guidelines, and safe food handling procedures.
  • Ability to conduct performance evaluations, coach employees, and administer discipline.
  • Ability to review applications, interview candidates, and hire or recommend hiring Front of House employees.
  • Ability to direct employee work, set hours and weekly schedules, and assign tasks.

Responsibilities

  • Drive sales, steps of service, and guest satisfaction.
  • Oversee Front of House daily operations and ensure legendary food and service are delivered to guests.
  • Enforce employment policies and oversee restaurant cleanliness and guest safety.
  • Provide or direct Front of House training.
  • Manage Front of House employee performance, including conducting performance evaluations, coaching, and discipline.
  • Manage liquor orders and control liquor costs.
  • Enforce applicable liquor laws and Responsible Alcohol Service guidelines.
  • Develop key employees, assistant managers, and hourly employees through daily performance feedback and one-on-ones.
  • Review applications, interview candidates, and hire or recommend hiring Front of House employees.
  • Direct employee work by setting hours and weekly schedules and assigning tasks before, during, and after restaurant operating hours.
  • Create a fun, safe environment by following core values and operational goals, and implement contests, theme nights, and staff incentives.
  • Understand, manage, and practice safe food handling procedures.

About the Company

Texas Roadhouse

Restaurant chain serving hand-cut steaks

Texas Roadhouse serves affordable, hand-cut steaks with made-from-scratch sides in a lively, family-friendly setting. Guests order dine-in meals featuring staples like the 6-ounce sirloin, enjoying a hospitable, people-first atmosphere. The chain has expanded from a regional concept to a national and international presence, aided by an IPO in 2004, by delivering consistent value and quality. Its goal is to keep growing while maintaining reasonable prices and high-quality, scratch-made food, offering a dependable dining experience for families and communities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Louisville, KY
Founded
1993

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