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Dash0

OpenTelemetry-native observability platform with AI triage

People Operations and Workplace Manager

HR Generalist & Employee RelationsPosted on Nov 5
Full-timeRemote

About the Job

Requirements

  • Roughly 5 to 8 years of experience in HR operations, People Operations, or HR generalist roles.
  • Hands-on knowledge of US multi-state employment practices, including payroll and PTO rules, leave, benefits, acquisitions, and contract management.
  • Extensive experience with a PEO, health benefits, and 401(k) administration.
  • Ability to provide clear answers, exercise sound judgment, push back, make decisions, and keep work moving pragmatically.
  • Excellent written and spoken English.
  • Must be based on the US East Coast, ideally in New York City, and have sufficient overlap with European working hours for early calls.

Responsibilities

  • Own US employee People Operations topics across the employee lifecycle, from onboarding through final pay, for a multi-state workforce employed through a PEO.
  • Run US onboarding end to end, including PEO hire setup, overseeing benefits enrollment and 401(k), and supporting employees' first weeks.
  • Serve as the first point of contact for US employees' questions about pay, benefits, access, PTO, and policies.
  • Build and maintain US playbooks, checklists, and templates, and close process gaps.
  • Report on US headcount, attrition, PTO, and onboarding health.
  • Run US offboardings, addressing state-specific compliance regarding timing, final pay, commission payouts, benefits, access removal, and separation agreements.
  • Oversee US health and 401(k) administration with the PEO, including enrollment, rollovers, and acquisitions.
  • Own US leave and time-off policies, including PTO, sick leave, and paid family leave requirements, in collaboration with the leave provider and PEO.
  • Prepare and check US payroll inputs, including commissions, bonuses, off-cycle payments, and severance, with Finance and RevOps.
  • Support the performance and compensation review cycle for US managers and employees.
  • Apply state-specific rules on final pay and commissions, and escalate issues to Legal or external counsel when needed.
  • Manage day-to-day PEO operations, including escalations, accuracy, renewals, and service quality; assess when PEO guidance needs a second opinion.
  • Coordinate New York office and workplace logistics.
  • Receive and ship devices for US hires.
  • Participate in in-person moments for the US team.
  • Work directly with Recruiting and the People team, Finance, Legal, and US sales leadership.

Desired Qualifications

  • Experience integrating acquired teams.
  • Exposure to international HR or EOR providers.

About the Company

Dash0

OpenTelemetry-native observability platform with AI triage

Dash0 provides an OpenTelemetry-native observability platform for monitoring cloud infrastructure and application performance. Its core is Agent0, an AI-powered copilot that automates anomaly triage and speeds up root-cause analysis. The service is SaaS with volume-based pricing, charging for ingested telemetry data (logs, spans, metrics) rather than hosts or users. It differentiates itself by the SIFT framework to reduce noise, native OpenTelemetry integration, PromQL support, and cost-control tools, helping engineering teams improve performance and reliability without vendor lock-in.

Company size
201-500
Company stage
Series B
Total funding
$154.5M
Headquarters
New York City, New York
Founded
2023

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