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Dexcom

Markets real-time CGM devices and analytics

Senior Staff Clinical Technical Program Manager

Clinical Research OperationsPosted on Nov 10
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • Strong knowledge of clinical research regulations and Good Clinical Practice (GCP) requirements.
  • Experience planning, managing, and executing clinical studies within the medical device industry.
  • Demonstrated success leading complex, multi-country clinical programs and collaborating with global stakeholders.
  • Experience developing clinical protocols, Informed Consent Forms (ICFs), and other essential clinical study documentation.
  • Project management skills, including managing multiple priorities, budgets, timelines, and risks simultaneously.
  • Analytical, problem-solving, and decision-making capabilities in complex and rapidly changing environments.
  • Written, verbal, and presentation communication skills.
  • Leadership and stakeholder management skills, including influencing and driving alignment across cross-functional teams.
  • Interpersonal skills and ability to work in collaborative, global team environments.
  • Ability to work across APAC and U.S. time zones and willingness to travel regionally as needed.
  • Experience working in regulated environments such as medical devices, biotechnology, pharmaceuticals, or healthcare technologies.
  • Typically requires a Bachelor's degree in a technical discipline and at least 13 years of related experience, a Master's degree and 8 years of equivalent industry experience, or a PhD and 5 years of experience.

Responsibilities

  • Provide strategic direction and leadership to clinical study teams as a key member of cross-functional core teams, ensuring successful execution against goals and timelines.
  • Partner with Executive Management, Product Development, Regulatory Affairs, Quality Assurance, Operations, and external Clinical Research Organizations (CROs) to establish operational strategies and clinical study plans.
  • Collaborate with functional leaders to develop and implement clinical study strategies aligned with business objectives and regulatory requirements.
  • Lead the full lifecycle of clinical studies, from protocol design and study startup through execution, closeout, and reporting.
  • Manage study operations, including timelines, milestones, budgets, financial tracking, performance metrics, and key performance indicators (KPIs).
  • Coordinate and prioritize activities across multiple studies to achieve project deliverables and timelines.
  • Identify, assess, and mitigate risks related to study implementation, enrollment, compliance, data quality, and overall study success.
  • Drive the selection, onboarding, and management of CROs and external vendors through competitive bid processes and ongoing performance oversight.
  • Oversee CRO deliverables and study execution to ensure quality, compliance, and achievement of study objectives.
  • Develop, review, and maintain study documentation, including Clinical Investigation Plans (CIPs), Informed Consent Forms (ICFs), and Case Report Forms (CRFs), in accordance with applicable regulations.
  • Oversee study startup activities, including contracts, Ethics Committee submissions, site initiation visits, site training, monitoring activities, and data integrity reviews.
  • Develop and maintain dashboards, executive reports, and portfolio updates communicating study progress, milestones, risks, and outcomes to leadership and stakeholders.
  • Champion process improvements and approaches that enhance study efficiency, quality, and operational excellence.
  • Support clinical studies across Asia Pacific markets, including Australia, New Zealand, Japan, Korea, Singapore, and other regional locations as needed.

Desired Qualifications

  • Experience managing external CROs supporting Class II and Class III medical device clinical studies.
  • Experience supporting diabetes, digital health, or glucose monitoring device studies.
  • Working knowledge of clinical research regulations and operational practices within Asia Pacific markets, including Australia, New Zealand, Japan, Korea, and Singapore.
  • Proficiency with Microsoft Excel, Word, PowerPoint, Microsoft Project, and Smartsheet.
  • Experience implementing process improvement initiatives that enhance clinical study efficiency, quality, and scalability.

About the Company

Dexcom

Markets real-time CGM devices and analytics

Dexcom makes continuous glucose monitoring (CGM) systems to help people manage diabetes. Its core product, the Dexcom G6, uses a wearable sensor and transmitter to deliver real-time glucose readings to a display or smartphone without finger-prick calibrations. Dexcom differentiates itself with a full CGM ecosystem, including Dexcom CLARITY data analytics and subscription services for sharing data with clinicians and caregivers. The company's goal is to improve the quality of life for people with diabetes by providing accurate, easy-to-use glucose monitoring and actionable data.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Diego, CA
Founded
1999

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