Program Manager

Program Manager

Location: On-site at the Customer's headquarters in Washington, DC.

Clearance/Screening Requirements: SECRET personnel security clearance issued by the Defense Counterintelligence and Security Agency (DCSA), required prior to contract performance.

Position Summary:

PBG is seeking an experienced Program Manager to manage Contractor staff on a headquarters professional support services program for our Customer, a Federal agency. This key position plans, executes, and monitors tasks from inception to completion, ensuring adherence to timelines, budgets, and quality standards. The program provides approximately two hundred (200) professional support personnel across the Customer's nine (9) headquarters offices in the Greater Washington, DC region, with growth expected over the life of the contract. The Program Manager assigns contractor schedules, reviews work discrepancies, supervises contractor personnel, and communicates the organization's policies, purposes, and goals. The role requires a robust understanding of Quality Management Systems (QMS), proficiency in adhering to International Organization for Standardization (ISO) 9001 standards, and a strong focus on risk management and fostering innovation.

Key Responsibilities:

The Program Manager shall be responsible for the following:

• Manage Contractor staff, including assigning contractor schedules, reviewing work discrepancies, and supervising contractor personnel.

• Plan, execute, and monitor tasks from inception to completion, ensuring adherence to timelines, budgets, and quality standards.

• Share responsibility for overall contract performance as the Executive Officer's designated Program Manager.

• Identify potential risks and develop mitigation strategies to ensure successful task outcomes.

• Collaborate with cross-functional teams, clients, and stakeholders to define task objectives and deliverables.

• Conduct continuous service delivery improvement activities toward more efficient capabilities and performance.

• Communicate the policies, purposes, and goals of the organization to contractor personnel.

• Apply QMS practices and adhere to ISO 9001 standards in managing the work.

• Provide regular updates on progress, risks, and milestones, and contribute to monthly program status reports.

• Prepare written communication in accordance with the Customer's writing guide, free of typos, grammar discrepancies, and formatting flaws.

Minimum Qualifications:

• Minimum of eight (8) years of specific experience as a Program Manager.

• Robust understanding of QMS and proficiency in adhering to ISO 9001 standards.

• Strong focus on risk management and fostering innovation.

• Proficiency using standard Microsoft Office software, including Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, and Power BI.

• Master's degree in a related field, or twelve (12) years of experience.

• Project Management Professional (PMP) certification.

• SECRET personnel security clearance issued by the Defense Counterintelligence and Security Agency (DCSA), required prior to contract performance.