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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Product Local CM Sales Associate

Full-TimeUpdated Deadline 11/15/26
No salary listed
Junior
Lima, Peru
In Person
Customer Experience & SupportCustomer Support

About the job

Requirements
  • At least 2 years of experience in supplier management, onboarding, or administration of financial programs, ideally in factoring or related areas.
  • Familiarity with factoring programs, particularly in corporate and banking contexts.
  • Understanding of environmental, social, and governance (ESG) policies and their application in financial programs, as well as required certifications and approvals.
  • Advanced English is preferred, depending on suppliers and international clients.
  • Customer orientation, effective communication, organization and time management, and problem-solving ability.
Responsibilities
  • Coordinate with the Cash Management executive on onboarding strategy guidelines based on client needs, using a template with suggested-action indicators from BEX Factoring.
  • Execute the onboarding plan for factoring suppliers according to the strategy defined by the Cash Management executive, in close coordination with that executive.
  • Coordinate and lead affiliation of suppliers in CIB factoring programs, from initial contact through effective payment to the supplier.
  • Respond to suppliers’ questions about affiliation and refer incidents to the appropriate channels, such as after-sales or business solutions.
  • Recover inactive suppliers by identifying attrition alerts and affiliated suppliers who have not received payment.
  • Gather supplier feedback about market conditions, including rates, and identify whether suppliers work with other CIB payers; share the information with the Cash Management and SCF executives to support the payer supply-chain assessment.
  • Coordinate and follow up to ensure centralized operations handles mass and individual rate-change requests within the established service-level agreement.
  • Coordinate the creation and delivery of training sessions for suppliers on Sustainable Factoring, highlighting its financial and ESG benefits.
  • Encourage participation in Sustainable Factoring programs and ensure suppliers understand and can use the sustainability criteria and benefits.
  • Manage the designation of Sustainable Factoring programs and their suppliers to ensure rate changes and access to benefits under the established criteria, including the BBVA questionnaire or the payer’s own criteria.
  • Implement clear and efficient processes for onboarding new suppliers, improving onboarding, reducing response times, and removing friction points.
  • Prepare periodic reports for the GTB team, including key metrics such as newly affiliated suppliers, participation trends, and strategic supplier follow-up.
  • Identify supplier gaps, pain points, and general feedback and relay them to the TBB, Product, and After-Sales teams.
  • Perform other duties associated with the position or aimed at continuous improvement.
Desired Qualifications
  • Experience in supplier management, onboarding, or financial-program administration, ideally in factoring or related areas.
  • Advanced English, depending on suppliers and international clients.

About the company

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Banco Bilbao Vizcaya Argentaria

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Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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