Wholesale Payments Product Manager

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

We're seeking an experienced Product Manager to join our Wholesale Payments Product team, focusing on our suite of information reporting solutions.
This role will directly manage the development, enhancement, and delivery of information reporting solutions designed to meet client needs and optimize financial decision-making. The ideal candidate will drive product strategy and financial results, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and product owners.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1.    Plan, promote, manage and coordinate activities for assigned product portfolio and ensure synergy with related product line managers to meet objectives.
2.    Document and socialize concepts for new products and/or line extensions to meet existing or anticipated market needs; present to management as appropriate.
3.    Support development of new products and/or lines extensions as required pursuant to pre-established product development processes.
4.    Manage product line direction through leading and participating in ongoing assessment of current products, pricing, and position; systematically develop and evaluate opportunities for new products and/or line extensions; and identify new target markets and related strategies.
5.    Lead the development, execution and maintenance of a product profit and loss and product family business plan that provides current market information, including sales and gross profit margin history, year to date actuals and projections, key market position, sales channels and competitive strategies, pricing, market share, and product lifecycle and evolution plans.
6.    Lead the development and presentation of monthly, quarterly and annual product line update reports, as directed.
7.    Initiate and encourage continuous process improvement by developing ways to assess and maximize opportunities for change.
8.    Establish, socialize and manage development of clear pricing strategies, discount structures, and guidelines for all sales channels and target markets; analyze market data, competitive data, segment data, revenue/cost/profitability data and product/product line strategy.
9.    Lead the development of volume forecasts based on historical trends, market environment, business plan and pricing strategy impacts.
10.    Initiate and participate in the prioritization of development and promotional projects for the product line and partnership with sales partners.
11.    Support sales through joint sales calls to key clients; trade show support and conference calls.
12.    Initiate and maintain awareness of the competition and other market forces affecting the product line, through effective networking and research.
13.    Act as a mentor and/or team lead to junior product managers, product associates and analysts.
14.    Adhere to and follows all applicable policies and procedures; proactively escalate issues and risks to senior leadership's attention.

Qualifications

Required Qualifications:

1.    Bachelor's degree in related field or an equivalent combination of education and related work experience.
2.    10+ years of relevant financial services or consulting firm experience, working on teams with responsibility for strategic planning, product management, sales force effectiveness and industry analysis.
3.    Strong product management, design and development skills.
4.    In-depth and broad knowledge of Treasury Solutions applications and products.
5.    Strong leadership, management and marketing skills.
6.    Strong analytical and problem-solving skills.
7.    Excellent verbal and written communication, presentation, organization and time management skills.
8.    Superior influencing, negotiation and conflict management skills.
9.    Advanced knowledge of payments systems and practices.
10.    Superior financial and competitive analysis skills.
11.    Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Preferred Qualifications:

1.    Master’s degree in Business Administration
2.    Certified Treasury Professional (CTP) designation and/or Accredited Automated Clearing House (ACH) Professional (AAP) certifications
3.    Creative problem solver; demonstrated marketing and research skills
4.    Ability to create strong strategic plans and business cases for new opportunities
5.    Ability to synthesize complex information to communicate effectively with teammates at all levels

Other Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting

X     Sitting (if checked, indicate frequency)

                         Constantly (more than 50% of time) 

☐       Standing (if checked, indicate frequency)

                          not applicable

☐      Walking (if checked, indicate frequency)

                      not applicable      
☐      Bending (if checked, indicate frequency)

                        not applicable
☐      Lifting (if checked, indicate pounds)

                         not applicable 

x  Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

x   Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

x   Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ   Travel (Must select one)

Up to 25

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination ProvisionE-Verify