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Hersha Hospitality Management

Manages hotels and investments for owners

Lead Catcher - Sales Coordinator

Sales Development RepresentativeUpdated on Nov 5
Full-timeNew York, NY, USA

About the Job

Requirements

  • Previous hotel or equivalent hospitality experience is required.
  • A high school diploma or equivalent is required.
  • The role requires sitting for extended periods, lifting up to 10 pounds, bending, reaching, and using hands and fingers to operate a keyboard.
  • The work schedule may vary and may include occasional holidays and weekends.

Responsibilities

  • Monitor and manage inbound client inquiries across several hotels using sales systems, and communicate relevant account information to managers.
  • Provide the initial response to incoming leads, qualify them, and turn them down when required.
  • Connect with clients to qualify inquiries, determine their needs, and identify appropriate hotels to quote.
  • Create proposals promptly and facilitate client correspondence.
  • Track lead volume in the appropriate sales system for accurate reporting.
  • Converse with clients politely and professionally, and respond to all inquiries.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Desired Qualifications

  • A sales background or focus is preferred.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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