Deputy Manager
Depaul
Deputy Manager
Depaul
Provides compassionate, person-centered housing and services
Deputy Manager - Moore Haven, Dublin
12 Month Fixed Term Contract (with a view to permenancy)
€46,699.91 per annum
35 Hours per week (M-F)
Scope of Responsibility:
This role offers a fantastic opportunity to provide support to our organisation’s central services in Dublin. Depaul is a values-led organisation working with a number of services throughout ROI and NI. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals.
Key Areas of Responsibility:
GENERAL MANAGEMENT
The Deputy Manager will support the Project group Manager in the efficient, effective management of two residential projects along with floating support in the community. The Deputy Manager will work within the principle of trauma informed practice.
In conjunction with the Project Group Manager, you will be responsible for the day-to-day running of two residential and floating support services in the community, providing care and support to service users, managing a robust and dynamic team and liaising with our partner agency.
STAFF
Responsible for provision of staff support, supervision, training and manage staff performance through probation, JARS and supervision
Supporting staff that will be lone working
SERVICE DELIVERY
To manage all service user processes (adequate key working, support plans, referral, resettlement, life skills etc.) through the team
To manage the staff rota and ensure adequate cover for project
To oversee interagency work and communications with our partner agency
OPERATIONAL MANAGEMENT
In conjunction with the LMT, ensure service policies and procedures are established and operating correctly
and communicated to teams
Working operationally onsite across two services weekly
HEALTH AND SAFETY
Responsible together with the PGM for ensuring the project operates as defined by the Health and Safety
Statement.
Ensuring all staff understand the expectations of their role in relation to health and safety and good practice.
Oversee all risk assessments related to the service and service user, and to sign off on the same.
CONTRIBUTION TO BROADER ORGANISATIONAL OBJECTIVES
Contribute to broader organisational objectives through attendance at meetings, steering groups,
representation as required and contribute to the improvement of quality, training, Service user
involvement and other aspects of service quality as required
THE BUILDING
Responsible for; overseeing building maintenance, ensuring that repairs are attended to and ensuring health & safety standards relating to the building are managed
FINANCE
Be involved in the financial planning of both services, manage project budgets, service charge and petty cash
along with PGM
To prepare monthly payroll and ensure cash procedures are followed.
FUNDRAISING & COMMUNICATIONS
Facilitate the requirements of F &C team and liaise with project staff as required.
TEAM WORKING
Develop/manage an operational and well-functioning staff team and ensure team meetings & required role
specific meetings are undertaken.
Along with the PGM- To help develop, review and participate in the planning and delivery of staff team
days and review days as required
ADMINISTRATION
Ensure accurate data management
Ensure effective systems are in place to allow for efficient recording and administration.
Highly skilled in report writing
ON CALL
Participate in on-call rota
GENERAL RESPONSIBILITIES
Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective
implementation of the Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this
client group.
To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.
Undertake any other duties that may be required which are commensurate with this role.
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover
for other staff roles is required from time to time.
Person Requirements:
2 year’s paid experience working in Mental Health Services or in Criminal Justice Sector, desirably in a residential setting. Ideally experience of working with service users with enduring mental health problems, learning disabilities and/ or offending histories
Social Studies/Case Management Accredited Qualification
An understanding of enduring mental health issues and the impact it has on the individual
Good working knowledge of risk assessment processes and systems (i.e. S/U Risk assessment, Lone Working, Activity Risk Assessments)
Be able to manage a team with a trauma informed care perspective/ practice.
KNOWLEDGE, SKILLS AND ABILITIES
An understanding of the key issues relating to managing a residential setting. Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations. Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers.
An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practises within the project.
Ability to manage service users, with complex needs and challenging behaviours
ATTITUDE
Respect for the values and beliefs of Depaul Notes
While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions.
All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system.
WHY WORK FOR US?
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?
We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities
Click Here to Review our Privacy Notice for Employees in ROI
EQUAL OPPORTUNITIES:
Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.
Our Benefits
Depaul provides housing and supportive services to people in need, focusing on compassionate, person-centered care. Its offerings combine stable housing with tailored supports such as case management, counseling, and employment assistance to help individuals address housing, health, and social needs. This approach helps clients achieve lasting change and greater stability rather than just short-term shelter. Depaul differentiates itself by prioritizing individualized, humane support and a holistic view of each person’s path to stability, rather than offering generic programs. The company’s goal is to create a foundation for lasting change by delivering housing options paired with services that empower people to improve their lives.
Explore more opportunities at Depaul