Clinical Operations Assistant - Ophthalmology

Location

ST. LOUIS, MO 63108



Scheduled Hours

40

Position Summary

Position supports Clinical Operations Manager with effective management for daily office / departmental functions; performs specialized / technical duties with minimum supervision and oversees day-to-day tasks to ensure department efficiency.

Job Description

• Oversees duties and personnel related to mail delivery and pick-up for the department.
• Manages pager allocation and billing through American Messaging; maintains all lists as it relates to pager numbers (monthly billing updates, Outlook, terms/new hires).
• Acts as Medical Student Coordinator for each program rotation; prepares correspondence, materials for meetings and presentations, set-up, scheduling, evaluations and all other tasks related to effectively supporting Dr. Parsons.
• Manages all scheduling processes for Blue, Green and SIMS conference rooms; establishes process to ensure minimal disruptions with effective communication and resource allocation to department administration; handles and resolves any issues that arise and needs to be addressed.
• Supports Clinical Operations Manager in day-to-day technical activities, including Metavision Headhunter work (North/South), paper-chart logging, CRNA billable hours prep work, back-up code pager daily logging, urgent/emergent form logging and follow-up; provides back-up support to administrative team, as needed (including scheduling).
• Answers incoming calls and routes appropriately or provides information in accordance with organizational policy.
• Schedules and maintains appointment, lecture and meeting schedules for Pod 3 providers and provides necessary support and coordination for all lectures/meetings.
• Manages, tracks, follows up and coordinates tracking appointments and printing of medical records for each visit.
• Manages ordering and delivery of supplies and lab coats.
• Handles all “maintenance”-type items as it relates to coffee machines, paper, supplies, etc.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Typically standing or walking.
• Occasional lifting (25 lbs. or less).

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• High school diploma or equivalent high school certification with 2 years of college or equivalent.

Preferred Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Computer Literacy, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Office Equipment, Organizational Savvy, Sound Judgment

Grade

G06-H

Salary Range

$17.87 - $27.06 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email[email protected]or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.