Perioperative Team Manager

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The Perioperative Team Manager (RN) plays a pivotal leadership role in the daily management and coordination of the perioperative services team, ensuring high-quality care and efficient operations within the surgical environment. This position directly oversees nursing and surgical support staff in the operating room, fostering a collaborative and supportive atmosphere for both patients and staff. The Perioperative Team Manager is responsible for operational management, resource optimization, and staff development, with a focus on patient safety, quality improvement, and compliance with healthcare regulations. While the role shares many responsibilities with the Clinical Manager RN, it operates with a slightly more focused scope, providing leadership at a departmental level with fewer strategic and financial oversight responsibilities.

Required: Bachelor of Science in Nursing (BSN). | Required: Current Ohio RN License. Required: BLS certification. Preferred: Certification in Operating Room Nursing (CNOR). | 3-5 years’ Operating Room experience, with broad knowledge of multiple surgical specialties. 

PATIENT POPULATION:

• Engages in population appropriate communication.
• Has knowledge of growth and development milestones and tasks.
• Gives clear instructions to patients/family regarding treatment.
• Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
• Identifies any physical limitations of the patient and deploys intervention when necessary.
• Recognizes and responds appropriately to patients/families with behavioral health problems.
• Interprets population related data and plans care appropriately.
• Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely.
• Recognizes and responds to signs/symptoms of abuse or neglect.

COMMUNICATION AND RELATIONSHIP BUILDING:

• Ensures effective communication within the perioperative team, including surgeons, anesthesiologists, nursing staff, and support personnel, to facilitate seamless patient care.
• Establishes and maintains communication systems that foster teamwork, collaboration, and trust across the perioperative services team.
• Works to identify and address confidentiality concerns, ensuring compliance with patient privacy standards.
• Collaborate with the Director and other leadership to address operational issues and implement solutions that improve workflow and patient care.
• Provides leadership in conflict resolution, fostering a culture of respect and problem-solving.

QUALITY IMPROVEMENT:

• Supports and participates in quality improvement initiatives aimed at enhancing patient care outcomes in the perioperative setting.
• Implements evidence-based practices and ensures staff compliance with updated clinical policies and procedures.
• Actively participates in performance improvement projects and utilizes data to identify opportunities for better patient safety and surgical outcomes.
• Ensures team engagement in patient satisfaction efforts and coordinates service recovery strategies to address patient or family concerns.
• Champions regulatory compliance and works with medical staff to address process improvements in surgical care.

SAFETY:

• Promotes and enforces adherence to patient safety protocols, including Joint Commission National Patient Safety Goals and infection control practices.
• Supports staff in maintaining a non-punitive environment for reporting errors, ensuring that issues are addressed constructively to enhance safety.
• Coordinates with leadership to conduct drills and ensure readiness for potential disaster or emergency situations.
• Takes proactive steps to anticipate and mitigate potential risks to patient safety in the operating room.

RESOURCE MANAGEMENT:

• Ensures optimal use of clinical resources, including surgical supplies, equipment, and staffing.
• Monitors and evaluates the use of surgical instruments, supplies, and implants, making recommendations for updates or improvements.
• Assists in managing operating room turnover times and ensures compliance with surgical schedules.
• Collaborates with leadership to forecast resource needs and streamline inventory management processes.
• Evaluates new technologies and assists with their integration into clinical practice, optimizing patient care.

HUMAN RESOURCES MANAGEMENT:

• Promotes the professional growth and development of nursing and surgical support staff through mentorship, education, and leadership.
• Acts as a coach for staff development, guiding them in skill enhancement, career planning, and performance improvement.
• Contributes to staff recruitment, orientation, and retention strategies, ensuring that staffing levels meet the demands of perioperative services.
• Performs annual evaluations, provides constructive feedback, and assists with corrective actions when needed.
• Maintains operational readiness by providing on-call management support for the operating room.

CUSTOMER SERVICE AND PATIENT EXPERIENCE:

• Champions the creation of a positive, supportive environment for patients and families, ensuring their needs and concerns are addressed promptly and compassionately.
• Collaborates with physicians to ensure that patient preferences and care expectations are met, promoting a patient-centered approach to care.
• Facilitates continuous improvement of customer service initiatives by mentoring staff on effective patient communication and service delivery.
• Works with the hospital liaison to coordinate resources and ensure that surgical procedures are executed according to the highest standards of care.

PROFESSIONALISM:

• Models high standards of professional conduct and clinical expertise, promoting a culture of accountability and ethical practice.
• Engages in ongoing professional development and encourages staff to pursue continuing education, certifications, and involvement in professional organizations.
• Role models personal and professional boundaries, maintaining a balance between leadership responsibilities and patient care.
• Strives to maintain a work environment conducive to open communication, moral support, and shared decision-making, ensuring the best outcomes for both patients and staff.