AI Enablement and Business Process Analyst

Overview

At Morgan, we don’t just build projects, we build careers and futures! Join us as an AI ENABLEMENT AND BUSINESS PROCESS ANALYST and play a pivotal role in our dynamic world of heavy civil construction!

The AI Enablement and Business Process Analyst is the bridge between Morgan's people and it's technology. You will consult with teams across Field Operations, Estimating, Project Controls, HSE, Finance and HR to understand how work gets done, then simplify it with AI and automation. You will teach staff to use AI tools confidently, prototype quick wins yourself, and shape requirements for new platforms and solutions built by IT.

Position Details:

• In-Office based position (Edmonton, AB)
• Monday – Friday 8am-5pm, with an hour for lunch
• Generous Vacation, personal and sick day entitlements

Responsibilities:

Process discovery and redesign

• Meet with departments to map current processes, pain points and manual work
• Identify and prioritize opportunities for AI, automation and new digital solutions
• Estimate value (hours saved, error reduction, faster decisions) to support prioritization
• Redesign workflows so new tools fit how field and office teams actually work

AI adoption and training

• Deliver hands-on workshops, one-on-one coaching and lunch-and-learns on approved AI tools (e.g., Claude, Microsoft Copilot)
• Build department playbooks, prompt libraries, quick-reference guides and short how-to videos
• Develop a network of AI champions across departments
• Promote safe, responsible use in line with Morgan's AI governance and data policies

Solution shaping and prototyping

• Build prototypes and quick wins using low-code and AI tools (Power Platform, SharePoint, Claude projects and skills)
• Write clear requirements, user stories and acceptance criteria for larger solutions
• Submit and manage requests through MorganOne Intake and act as the business owner during delivery
• Partner with the AI Integration Specialist and AI and Automation Developer to move prototypes into production

Change management and measurement

• Plan rollouts, communications and user training for new platforms
• Track adoption, time saved and user satisfaction, and report results to leadership
• Gather feedback after launch and drive continuous improvement

Qualifications:

Required

• Degree or diploma in Business, Information Systems, Engineering or a related field, or equivalent experience
• 3+ years in business analysis, process improvement, operations or project controls
• Hands-on experience using generative AI tools to improve daily work
• Proven ability to map processes and write clear requirements
• Experience training adults or leading workshops, with strong presentation skills
• Working knowledge of Microsoft 365 (Teams, SharePoint, Excel, Forms)

Preferred

• Experience in construction, environmental, energy or field-services industries
• Experience with Power Platform (Power Automate, Power Apps) or Power BI
• Lean, Six Sigma, Prosci/ADKAR or business analysis (IIBA/CBAP) certification
• Experience supporting software or platform rollouts

Key competencies

• Earns trust quickly with field and office staff at every level
• Patient, practical teacher who meets people where they are
• Curious about how work gets done and persistent in finding simpler ways
• Turns vague problems into clear, scoped requests
• Comfortable experimenting with new AI tools and sharing what works

About Morgan:

Over the past 40+ years, Morgan has completed over 5400 heavy civil projects. With a growing workforce of more than 1000 skilled professionals, our team is made up of experts in their fields, we move the earth - and we love it!

Our company is committed to the excellence of our work, workplace safety and building trust with our clients. We believe in our people and that they are the backbone of our success. Join us as a Morganite and be a part of our commitment to our values and pillars of excellence!

Why Choose Morgan Construction?

• Competitive Compensation
• Comprehensive Benefits including extended health, dental, and life insurance
• Stability and Growth: Opportunities for career development and training.

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