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Despegar

Online travel agency: flights, hotels, rentals

Senior Key Account Executive

Field SalesUpdated on Nov 14
Full-timeRosario, Santa Fe Province, Argentina

About the Job

Requirements

  • A university-level or higher education background in tourism, hospitality, or a related field such as business administration.
  • At least 2 years of experience in commercial account management and business development in the travel industry, working with travel agencies or related sectors such as travel assistance cards, airlines, wholesalers, hotels, or car rental companies.
  • Experience conducting commercial client visits, georeferencing, and planning routes.
  • Experience managing account performance key performance indicators and preparing presentations.
  • Advanced Excel skills, including pivot tables, charting, and formulas, as well as proficiency with the Office suite and presentation tools.
  • Availability to travel.
  • Willingness to spend most of the working time conducting external commercial activities, including daily client visits.

Responsibilities

  • Manage and develop relationships with key travel agency accounts, providing personalized and effective service.
  • Acquire and manage new accounts to grow the client portfolio and strengthen presence in assigned markets.
  • Conduct periodic key performance indicator reviews to measure account performance and propose improvement strategies.
  • Monitor and analyze market trends using tools to identify growth opportunities.
  • Find new agencies to expand reach and maximize business opportunities.
  • Maintain ongoing client contact through email, calls, and in-person visits.
  • Increase sales through agencies that purchase from the company.
  • Train agencies on various topics.
  • Follow up after sales and communicate promotions and incentives.
  • Build relationships with other company departments.

About the Company

Despegar

Online travel agency: flights, hotels, rentals

Despegar.com operates as a travel booking platform in Latin America, letting travelers find and reserve flights, hotels, car rentals, and other travel services. Users search across multiple providers on Despegar’s site, compare options, and complete bookings directly, with the company earning commissions from suppliers for each transaction and additional revenue from advertising and related services. The platform differentiates itself through its regional focus on Latin America, a wide catalog of travel products from various providers, and its business model that relies on commission revenue and ads rather than owning all inventory. Despegar’s goal is to streamline how travelers in the region discover and book travel, expanding its market share in Latin America’s online travel market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Buenos Aires, Argentina
Founded
1999

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