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LMI

Collects and remanufactures printer cartridges sustainably

IT Hardware Engineer

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeWashington, DC, USA$92k - $158k

About the Job

Requirements

  • A bachelor's degree in a related field or equivalent experience is required.
  • At least 3 years of IT hardware engineering, deployment, or field support experience is required.
  • Experience supporting classified or federal systems environments is required.
  • Experience supporting Special Access Program (SAP) facilities, systems, or environments is required.
  • Hands-on experience with desktop and laptop imaging, hardware break/fix, and asset lifecycle management is required.
  • Ability to lift and move IT equipment and perform physical installation tasks as needed is required.
  • Familiarity with the Risk Management Framework (RMF) and NIST SP 800-37/800-53 security authorization processes as they apply to classified hardware environments is required.
  • Familiarity with ICD 705 physical security standards as they apply to SCIF and SAP facility hardware requirements, including greenfield buildout environments, is required.
  • Current TS/SCI clearance with SAP eligibility is required; applicants must be U.S. citizens and meet eligibility requirements for access to classified information.

Responsibilities

  • Procure, configure, image, and deploy desktops, laptops, servers, and peripheral hardware in accordance with established standards.
  • Perform hardware installation, upgrades, break/fix repair, and preventive maintenance across facility locations.
  • Maintain accurate hardware inventory, asset tags, and lifecycle/refresh documentation.
  • Support rack and stack, cabling, and physical installation of hardware in data center, SCIF, and SAP facility environments.
  • Diagnose and resolve hardware-related incidents, escalating complex systems issues to the Systems Engineer/Endpoint Lead as needed.
  • Coordinate with facility security officers to ensure hardware handling, transport, and disposal comply with classified and SAP environment requirements.
  • Support hardware configuration and integration for cross-domain solutions (CDS), ensuring equipment meets physical and logical security requirements for approved cross-domain transfer capability.
  • Support VTC endpoint hardware setup and peripheral integration for classified and unclassified conference rooms across all sites, including multi-tier AV configurations.
  • Assist with hardware compliance documentation to support RMF/NIST SP 800-37/800-53 authorization activities.
  • Support deployment and integration of IT service management (ITSM) toolsets, including ticketing and asset management platforms, as part of the enterprise NOC/SOC operations model.
  • Travel approximately 25–50% to support activities across multiple program locations.

Desired Qualifications

  • Relevant certifications such as CompTIA A+, Network+, Security+, or Dell/HP hardware certifications are preferred.
  • Experience with endpoint management and imaging platforms such as SCCM or MECM is preferred.
  • ITIL Foundation certification or demonstrated familiarity with ITSM frameworks, including experience with enterprise ticketing and asset management platforms such as ServiceNow or Remedy, is preferred.

About the Company

LMI

Collects and remanufactures printer cartridges sustainably

Clover Imaging is a leading provider of refurbished and remanufactured printer cartridges. It operates by collecting used cartridges, refurbishing and testing them, and selling remanufactured supplies that are compatible with common printers. This process lets organizations cut printing costs by up to 40% while significantly reducing waste and environmental impact. The company differentiates itself through its large scale, award-winning environmentally friendly approach, and focus on sustainable innovation rather than simply offering new cartridges. Its goal is to reduce the environmental footprint of printing while helping customers save money on consumables.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1996

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