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AdventHealth

Integrated health system delivering whole-person care

Social Worker Care Manager ED Weekends

Case Management & AdvocacyConfirmed live in the last 24 hours
Part-timeTampa, FL, USA$23.94 - $44.53In-person

About the Job

Requirements

  • Excellent interpersonal communication and negotiation skills.
  • Critical-thinking and problem-solving skills.
  • Psychosocial assessment skills.
  • Customer service skills.
  • Ability to work and communicate with people of all social, economic, and cultural backgrounds and adapt to change.
  • Effective organizational skills.
  • Computer proficiency with Outlook email and electronic medical records.
  • Understanding of pre-acute and post-acute care settings and post-acute community resources.
  • Current working knowledge of local community services, particularly services available to patients with limited or no payment resources.
  • Strong interviewing, assessment, and organizational skills.
  • Leadership skills.
  • Data analysis skills.
  • A Master's degree is required.
  • At least 2 years of social work experience is required.

Responsibilities

  • Provide grief counseling, disease adjustment support, crisis intervention, goals-of-care planning support, and de-escalation services for patients as appropriate.
  • Assess patients and families for discharge planning needs in inpatient, observation, and emergency departments, including prior functioning, support systems, financial circumstances, and psychosocial needs, in a timely manner to avoid discharge-planning delays.
  • Review the medical record, including medications, history and physical, laboratory results, and progress notes, and incorporate clinical, social, and financial factors into the transition-of-care plan.
  • Develop discharge plans and appropriate contingency plans throughout the hospital stay to support timely care coordination and progression of care, making arrangements for post-acute care services and facilities and community care for social needs.
  • Use technology and follow standard work and best practices to communicate with post-acute care services and facilities, ensuring patient-care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.
  • Participate in multidisciplinary rounds to review patient status, progression and level of care, and discharge plans; identify resources needed at discharge, support timely transitions, and escalate care delays to leadership as appropriate.
  • Communicate with and educate patients and families about the emotional, social, and financial impacts of illness; mobilize family and community resources; and advocate for patient and family empowerment in health-care decisions and access to needed services.
  • Organize and facilitate patient and family care conferences with the multidisciplinary team.
  • Document discharge-planning evaluations, ongoing assessments, discharge plans, multidisciplinary rounds, barriers to care progression, avoidable days, and patient and family needs according to standard work.
  • Provide patient and family advocacy and support patients' choices and rights during hospitalization.
  • Communicate patients' needs to payors for authorization for post-acute care as needed.
  • Assess readmitted patients to understand the patient's and family's perceived reasons for readmission.
  • Perform other duties as assigned.

Desired Qualifications

  • At least 2 years of care-management experience.
  • Current working knowledge of discharge planning, utilization management, care management, performance improvement, and managed-care reimbursement.
  • Knowledge of state and federal guidelines pertinent to care management.
  • Ability to identify appropriate community resources and collaborate with patients, families, the multidisciplinary team, and community agencies to achieve desired patient outcomes.
  • Accredited Case Manager (ACM) certification.
  • Certified Case Manager (CCM) certification.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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