Project & Program Management (1)

Overview

*Hybrid remote opportunity for candidates geographically located in or near Durham, North Carolina with a willingness to work on-site in ePlus' Durham office and on customer sites within the region as necessary.*

As a Senior Project Manager, you will support the Project Management Office leading both internal and external projects by managing communications and expectations with the customer as well as achieving goals and managing the project budget.

Your Impact

The essential functions of this position include:

The Senior Project Manager will act as a mentor to Project Managers and could take on complex Projects at ePlus strategic accounts
Oversee, train, assist and develop the Project staff
Run complex projects/programs from design and development to production
Define requirements and plan project lifecycle deployment
Work with Service Directors to define resource requirements and determine schedules for project implementation
Create strategies for risk mitigation and contingency planning
Plan and schedule project deliverables, goals and milestones
Direct and oversee project engineering team and manage conflicts within group
Perform team assessments and evaluations
Facilitate team and client meetings effectively
Hold regular status meetings with project team
Demonstrate leadership to define requirements for project risk
Work with Presales to develop Requests for Proposals (RFPs) for external services
Manage and maintain technical and project documentation
Manage day-to-day operational aspects and scope of projects
Review deliverables prepared by team before passing to client
Effectively apply ePlus methodology and enforce project standards
Minimize exposure and risk on projects
Track and report team hours and expenses on a weekly basis
Manage project budget
Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project
Follow-up with clients regarding unpaid invoices, as necessary
Analyze project profitability, revenue, margin, bill rates and utilization
Continually seek opportunities to increase customer satisfaction and deepen client relationships
Assure legal project documents are completed and signed
Identify business development and “add-on” sales opportunities as they relate to a specific project
Challenge others to develop as leaders while serving as a role model and mentor
Develop lasting relationships with client personnel that fosters client ties
Communicate effectively with clients to identify needs and evaluate alternative business solutions

As a manager, you are also expected to:

Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Bachelor’s Degree or higher in Business, Engineering, Technology or related field
PMP (Project Management Professional) Certification or equivalent
Minimum 10 years of project management or IT Management experience
Minimum 5 years of experience coordinating and/supporting IT business processes
Information Technology Infrastructure Library (ITIL) or other best practices certification is a plus
Strong organizational, presentation, and customer service skills
Expert Knowledge of PMBOK, Six Sigma
Professional demeanor and good communication skills
Understand revenue models, P/L, and cost-to-completion projections; make decisions accordingly

Position Specifics

The initial base salary range for this position is expected to be between $110,000 and $160,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

Senior Project Manager

ePlus

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