Medical Assistant - Customer Service Representative, Pediatric Cardiology
Clinical Support & Patient Administration·Updated on Nov 10·
Full-timeJacksonville, FL, USANo salary listed
About the Job
Requirements
A Certified Medical Assistant (CMA) credential is required or must be obtained within 6 months.
Basic Life Support (BLS) certification from the American Red Cross or American Heart Association is required at the time of hire.
Completion of a Medical Assistant program accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board is required.
A high school diploma or GED is required at the time of hire.
Responsibilities
Take patients’ vital signs, prepare patients for provider care, and assist with patient examinations or treatments.
Document all entries in the medical record, whether electronic or hard copy, including signature, date, and time.
Administer medication as directed by and under the direct supervision of a licensed physician.
Observe and report patients’ signs or symptoms, and collect routine laboratory specimens as directed by the provider.
Administer basic first aid.
Participate in performance improvement projects.
Participate as an active care team member in the coordination of patient care.
Provide a standard of excellence in customer service for patients, staff members, and other customers.
Travel to other clinics as needed as part of additional duties.
Perform additional duties as assigned.
Desired Qualifications
One year of Medical Assistant experience is preferred.
Two to four years of clerical or customer service experience, ideally in a health care-related industry, is preferred.
One year of experience with third-party payors and computer experience for inputting and reviewing data are preferred.
A Medical Terminology Certificate at the time of hire is preferred.
Overview
Description:
A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician
Responsibilities
Job Requirement:
Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments
Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.
Administer medication as directed by and under the direct supervision of licensed physician
Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.
Administer basic first aid.
Participates in performance improvement projects.
Participates as an active care team member in the coordination of patient care.
Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers
Qualifications
Qualification:
Experience Requirements:
1-year - Medical assistant – preferred
2– 4 years clerical/customer service experience, ideally in a health care related industry - preferred
1-year experience with third party payors, and computer experience for imputing data and reviewing - preferred
Certification/Licensure Requirements:
Certified Medical Assistant (CMA) required - or within 6 months
Basic Life Support (BLS) required - at time of hire-American Red Cross or American Heart Association
Medical Terminology Certificate preferred - at time of hire
** Additional Details **
A requirement of having completed an MA program that is accredited by the National
Commission for Certifying Agencies, a national or state medical association, or an agency
approved by the board
Education Requirements:
High School Diploma / GED Required at time of hire
Additional Details:
May travel to other clinics under additional duties
Additional Duties:
Additional duties as assigned may vary.
UFJPI is an Equal Opportunity Employer and Drugfree Workplace