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Newmont

Global gold and copper mining operator

End User Computing Analyst

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeBoddington, Australia

About the Job

Requirements

  • Relevant qualifications in Information Technology or demonstrated equivalent experience supporting enterprise end-user computing environments.
  • Demonstrated experience in an EUC, desktop support, service desk or IT support role, preferably within mining, resources, industrial or operational environments.
  • Strong hands-on experience supporting Windows endpoints, Microsoft 365, mobile devices, identity and access management, peripherals and collaboration technologies.
  • Proven ability to troubleshoot and resolve complex technical issues while managing incidents through to successful resolution.
  • Demonstrated ability to mentor and support the development of less-experienced team members, with a collaborative approach to knowledge sharing and continuous improvement.

Responsibilities

  • Own incidents and service requests from initial contact through to verified resolution, ensuring clear communication, stakeholder engagement and follow-through.
  • Diagnose and resolve hardware, software, Microsoft 365, identity, connectivity and user-experience issues using a structured troubleshooting approach.
  • Support, maintain and deploy end-user devices, mobile technologies, printers, meeting rooms, audiovisual systems and collaboration tools across site.
  • Administer user accounts, permissions and access requests in line with security, compliance and governance requirements.
  • Provide technical guidance and knowledge sharing to team members while partnering with site stakeholders, regional technology teams and vendors to improve service reliability and user experience.

About the Company

Newmont

Global gold and copper mining operator

Newmont is a global mining company that extracts and processes gold and copper, with silver and other metals also produced. It discovers, develops, and operates mines, then processes and sells the metals, while integrating environmental and social planning to gain approvals and maintain social acceptance. It differentiates itself through its large global scale, diversified metal portfolio including the Newcrest acquisition, and a strong focus on sustainable practices and stakeholder engagement. Its goal is to grow its metal assets responsibly while ensuring safety, environmental stewardship, and a social license to operate across its worldwide operations.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1916

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