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Yale University

Research university in New Haven, CT

Program Manager - Corporate & Foundation Relations

Full-TimeUpdated
$55k - $85k
Mid
Bachelor's
New Haven, CT, USA
Hybrid
Business & StrategyBusiness Operations

About the job

Requirements
  • A bachelor's degree and three years of relevant experience, or an equivalent combination of education and experience, are required.
  • Ability to train and coach staff with varying experience and expertise and interact professionally with senior administrators and donors.
  • Strong verbal and written communication, editorial, and quantitative skills; attention to detail; information management and computer skills; and proficiency using database systems and artificial intelligence to produce reports and analysis are required.
  • Professionalism, maturity, and the ability to maintain strict confidentiality are required.
  • Ability to prioritize work, manage multiple tasks, meet deadlines, and apply organizational and problem-solving skills is required.
  • Ability to work independently and as part of a diverse team is required.
Responsibilities
  • Lead the Corporate and Foundation Relations operations team, overseeing clerical and technical staff and managing key initiatives with managerial and professional staff.
  • Collaborate with other university fundraising teams on projects, especially those involving complex research initiatives.
  • Oversee stewardship and donor communications for donors and prospects, ensuring timely and accurate reporting, leadership outreach, and other directed communications.
  • Oversee, support, and implement written materials, including research reports, briefings, agendas, biographies, and documents involving academic and complex content.
  • Manage processing of contributions designated as gifts and grants, and oversee payment receipt processes, including donor payment portals and accounts receivable systems.
  • Coordinate work with the Office of Sponsored Projects and other teams as needed.
  • Interact with corporate and foundation prospects and potentially serve as primary relationship manager for cases requiring complex stewardship, revenue collection or settlement, or internal coordination.
  • Direct business processes and information management, maintaining best practices for accurate and timely recording of fundraising activity, records management, data preservation, and revenue reporting.
  • Strategize with colleagues and leadership on complex fundraising activities, including site visits, internal client meetings, and other fundraising needs.
  • Undertake special unit projects at the direction of the University Director and other fundraisers.
  • Plan, direct, and oversee program activities and develop projects that advance unit goals.
  • Track program activities, inform leadership of progress, recommend structural or programmatic changes, and develop metrics to measure success.
  • Develop, implement, and maintain operational policies and procedures and best practices; serve as a resource to the unit director and team.
  • Hire and supervise staff, oversee workflow and work distribution, meet with direct reports, provide feedback, conduct reviews, and evaluate team productivity.
  • Set quality standards for unit materials and develop and implement stakeholder communication plans.
  • Train new staff on unit resources and procedures as needed.
  • Hire and directly supervise student employees as needed, including training and coordinating project assignments.
  • Keep abreast of university information and disseminate it to team members as appropriate.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience in a university setting or with development work.
  • Familiarity with Yale.
  • Experience working directly with senior executives, faculty, or administrators.
  • Ability to design, implement, and document business, information, and report management processes and policies.
  • Experience supervising and mentoring staff.
  • An advanced degree is desirable.

About the company

Yale University is a private research university in New Haven, Connecticut. It provides undergraduate, graduate, and professional education alongside research, scholarship, and public engagement.

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