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Kessler Collection

Assistant Food and Beverage Manager - Lounges

Food & Beverage Operations ManagementUpdated on Nov 11
Full-timeSavannah, GA, USANo salary listedIn-person

About the Job

Requirements

  • At least 2 years of progressive experience in a hotel or related field, or a four-year college degree, or a two-year college degree and at least 1 year of related experience.
  • Must be able to work long hours when required.
  • Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to move objects.
  • Must communicate effectively verbally and in writing with employees and guests at all levels.
  • Must listen to, understand, and clarify concerns raised by employees and guests.
  • Must multitask and prioritize departmental functions to meet deadlines.
  • Must attend required hotel meetings and training.
  • Must participate in manager-on-duty coverage as required.
  • Must maintain regular attendance in accordance with scheduling needs.
  • Must maintain personal appearance and grooming standards, including wearing a nametag.
  • Must comply with hotel standards and regulations to support safe and efficient operations.
  • Must handle problems effectively, including anticipating, preventing, identifying, and solving them.
  • Must understand and evaluate complex information and data from various sources to meet objectives.
  • Must maintain confidentiality of information.

Responsibilities

  • Oversee all aspects of the outlet’s daily operation.
  • Supervise outlet personnel.
  • Respond to guest complaints in a timely manner.
  • Work with other food and beverage managers and keep them informed of issues as they arise.
  • Keep the immediate supervisor informed of problems or matters requiring attention.
  • Assist in coordinating and monitoring all phases of loss prevention in the outlet.
  • Prepare and submit required reports on time, including wage progress, payroll, revenue, employee schedules, and quarterly action plans.
  • Monitor the quality of service in the food and beverage outlet.
  • Assist with menu planning and preparation.
  • Ensure compliance with local liquor laws, health and sanitation regulations, standard operating procedures, and requisition procedures.
  • Remain visible on the floor and assist staff during each meal period.
  • Conduct staff performance reviews in accordance with hotel standards.
  • Ensure employees are trained on standard operating procedures and technical job tasks.
  • Participate in or conduct departmental and hotel training.
  • Interview candidates for front-of-house food and beverage positions and follow hiring-approval standards.
  • Complete tip reporting.
  • Implement and monitor applicable corporate promotions, including buffet and three-meal concept standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

About the Company

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