Adoption Manager

As an Adoption Manager, you will collaborate with internal and external client stakeholders to execute adoption and efficiency plans to achieve client goals. You will manage and direct project scope, while identifying risk areas and proposing resolution strategies to leadership. In addition, you will localize the client adoption plan by sharing best practices and leveraging behavior change techniques and adult learning principles. You will function as an integral part of the Adoption community; mentoring and educating other associates on adoption strategy and ensuring best practices are being observed and rolled out across engagements.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $74,100 to $148,300 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Responsibilities:

Analyze user experience and other client outcomes data, and incorporate organizational change techniques and adult learning principles to develop client adoption plansConsult with internal and external client stakeholders to propose and execute adoption strategies to achieve client objectives

Build and strengthen relationships with client executives and leaders to promote a positive caregiver experience   

Oversee and deliver overall project scope and manage financials and other project operations for one or more client engagements

Proactively identify and troubleshoot project issues and risks, propose resolution strategies, and escalate as appropriate

Direct, and enable adoption associates responsible for client deliverables by helping to remove or overcome client resistance or other barriers

Propose new approaches to create and deliver onboarding and continuous education plans for assigned products and offerings for internal, third party, or client resources delivering adoption support

Propose options and educate clients on available analytics tools and adoption best practices

Provide analysis and reporting to internal and external client stakeholders on progress, key performance indicators, and value achieved

Train associates within the analytics and adoption community; share suggestions for improvements to processes and best practices with leaders

Expectations

Must be able to obtain and maintain a federal clearance (US Citizen)

Willing to work additional or irregular hours as needed and allowed by local regulations

Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Willing to travel up to 25% as needed

Perform other responsibilities as assigned

Preferred Qualifications

Bachelor's degree or equivalent relevant work experience

Master's degree or equivalent relevant work experience

At least 5 years of project management work experience

Project Management Professional (PMP) - Project Management Institute (PMI)