Tiffany & Co.

Designs and sells luxury jewelry worldwide

Media Manager

Performance & Paid MarketingConfirmed live in the last 24 hours

Full-timeSydney NSW, AustraliaNo salary listed

About the Job

Requirements

A minimum of 3–5 years of experience in a performance digital environment.
A good understanding of omnichannel customer management across websites and in-store channels.
Experience in an agency or managing agency stakeholders is advantageous.
Strong analytical and troubleshooting skills, with a focus on testing and optimization.
Exceptional interpersonal and stakeholder management skills, and the ability to build effective relationships.
Business acumen, analytical skills, and project management skills.
Good verbal and written communication skills.

Responsibilities

Develop and execute an integrated media strategy to drive brand awareness, consumer engagement, and customer acquisition across Australia and New Zealand.
Lead the ANZ performance marketing strategy, managing paid search and digital media budgets to drive qualified traffic, improve return on investment, and ensure a consistent, high-quality online brand presence.
Manage website conversion strategies to maximize online and in-store purchases and influence consumer browsing behavior.
Plan, implement, and monitor merchandising programs using product data analysis to drive sales and build brand equity through optimized website content.
Oversee the personalization plan, including the online product recommendation engine, in collaboration with the Global Omnichannel team.
Analyze product, price point, and collection trends to maximize consumer demand, drive conversion, and ensure optimal fulfillment levels.
Manage and optimize online client service features, including chat and messaging, to create seamless shopping experiences.
Define and manage the ANZ performance marketing strategy and budget across search, media, and retargeting to drive qualified traffic and conversion.

Desired Qualifications

Experience in an agency or managing agency stakeholders is advantageous.

About Tiffany & Co.

Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world.

Your Role in the Tiffany Legacy

We have a rare opportunity for an innovative and passionate individual striving for a career in the future of luxury retail. Become our next Media Manager for our ANZ Market.

Based at our Sydney Head office, this role will be responsible for developing and executing an integrated media strategy that drives brand awareness, consumer engagement, and customer acquisition across Australia and New Zealand.

You will also lead the performance marketing strategy for the ANZ market, managing budgets across paid search and digital media to drive qualified traffic, improve ROI and ensure a consistent, high-quality brand presence online.

Key Responsibilities:

Manage website conversion strategies to maximize online and in-store purchases, influencing consumer browsing behavior.
Plan, implement, and monitor merchandising programs using product data analysis to drive sales and build brand equity through optimized website content.
Oversee the personalization plan, including the online product recommendation engine, in collaboration with the Global Omni-channel team.
Analyze product, price point, and collection trends to maximize consumer demand, drive conversion, and ensure optimal fulfillment levels.
Manage and optimize online client service features like chat and messaging to create seamless shopping experiences.
Define and manage the ANZ performance marketing strategy and budget (search, media, retargeting) to drive qualified traffic and conversion.

About You

To be successful in this role, you will have:

Minimum of 3-5 years of experience in performance digital environment.
Good understanding of omni-channel customer management across website, and in store.
Experience in agency or managing agency stakeholders will be an advantage.
Strong analytical and troubleshooting skills with a passion for testing and optimizing.
Exceptional interpersonal and stakeholder management skills and an ability to build effective relationships.
Great business acumen and strong analytical and project management skills.
Good verbal and written communication skills.

Why Tiffany & Co.

Generous salary, employee discounts and milestone gifts
High performing, caring, fun and dynamic team
Culture focused on wellbeing, innovation and growth
Continuous growth opportunities, international mobility program with LVMH - biggest luxury conglomerate in the world!
Never-ending training and individual up-skilling opportunities
Great coaching and mentoring from highly experienced management team
An opportunity to make an impact, drive the business and coach teams

About the Company

Tiffany & Co.

Designs and sells luxury jewelry worldwide

Tiffany & Co. designs, manufactures, and sells luxury jewelry, watches, fragrances, and accessories worldwide. Its products are created through careful design and craftsmanship using premium materials, and are sold through both retail stores and online channels. The company differentiates itself with a long-standing brand built on quality and exclusivity, offering curated luxury experiences and a strong omnichannel presence. Its goal is to maintain and grow a prestigious, globally recognized luxury brand while delivering high-value products and a refined shopping experience for affluent customers.

Company size: Not listed
Company stage: Acquired
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1837

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