Medical Assistant - Mayfield Heights Office

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Assistant to support our providers with both clinical and administrative tasks. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. The ideal candidate demonstrates strong communication skills, clinical accuracy, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Compensation Range:

• $18.00 - $22.00/hr

Schedule

• Full-time [4 days a week/36 hours] 
• Monday-Friday and one Saturday per month, as needed for patient scheduling
• Daytime clinical hours with occasional variations based on provider or patient needs.

Essential Functions

• Escort patients to exam rooms, obtain vital signs, collect short histories, and update medication lists
• Prepare exam rooms based on scheduled procedures and anticipate provider needs.
• Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments
• Scribe for providers during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time.
• Maintain and update patient records, charts, and EMR documentation to meet compliance standards
• Educate patients regarding provider instructions, treatment plans, post-procedure care, and medication usage
• Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR
• Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction
• Perform autoclave procedures, maintain sterility standards, and complete quality control checks
• Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations
• Travel to nearby Apex Skin locations as needed to support clinical operations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualifications

• Strong communication and interpersonal skills
• Ability to multitask, stay organized, and manage time effectively
• Customer service mindset with professionalism and patient focus
• Proficiency in basic computer software, medical terminology, and EMR documentation
• Ability to document clinical information accurately as a scribe (training provided)
• 2+ years of Medical Assistant experience preferred (dermatology experience is a plus)
• Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification
• Bachelor’s degree or equivalent experience in a relevant field preferred, but not required
• Prior clinical scribe experience is helpful, but not required

Career Growth Opportunities

Motivated Medical Assistants may pursue:

• Surgical or Mohs assistant roles
• Aesthetic support roles (laser, cosmetic procedures)
• Lead MA or clinical trainer responsibilities
• Cross-training in reception, lab coordination, or clinical support
• Supervisory or clinical operations pathways over time
• Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and clinical accuracy

Physical Requirements & Work Environment

• Prolonged periods of standing, walking, and sitting
• Frequent use of hands and fingers for typing, instrument preparation, and documentation
• Ability to speak and hear clearly when interacting with patients and team members
• Visual acuity sufficient to read medical documentation, EMR screens, and clinical notes
• Ability to occasionally lift or move up to 10 pounds (clinical materials, supplies, or files)
• Work is performed in a professional clinical office environment with regular patient interaction and collaboration with providers and clinical staff
• Requires consistent attention to detail and calm communication during patient visits or scheduling needs
• May encounter urgent or time-sensitive patient situations requiring composure and sound judgment
• Required to adhere to HIPAA, OSHA, and Apex Skin privacy and safety standards