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Chatbase

AI customer-support platform enabling actionable agents

Head of Sales

Account ExecutiveUpdated on Nov 10
Full-timeToronto, ON, Canada

About the Job

Requirements

  • At least 8 years of experience in B2B SaaS sales, with a track record of exceeding quota and ideally experience leading account executives.
  • Experience selling to support, customer experience, information technology, or digital leaders at mid-market and enterprise companies.

Responsibilities

  • Carry an individual sales quota and manage a book of mid-market and enterprise deals, leading by closing.
  • Set the standard for how the account executive team conducts discovery, forecasting, pricing, and sales execution.
  • Hire, coach, and build the sales organization as it scales.
  • Provide deal feedback to the product team to inform product development.
  • Build the sales playbook from the ground up.

Desired Qualifications

  • Experience leading account executives.

About the Company

Chatbase

AI customer-support platform enabling actionable agents

Chatbase is an AI customer-support platform that lets businesses build and deploy AI agents which do more than answer questions – they take action. By connecting to CRMs, helpdesks, payment processors, and other tools, Chatbase agents can update subscriptions, check order status, process requests, and escalate to humans when needed. The system trains agents on a company’s own data and runs across web, WhatsApp, Slack, email, and more, with live-agent handoff that preserves context. It supports 80+ languages with automatic detection and meets enterprise security standards (SOC 2, GDPR). Unlike generic chatbots, Chatbase focuses on action-oriented AI trained on a company's data and offers seamless cross-channel deployment and safety controls. Its goal is to turn support into a competitive advantage by delivering enterprise-grade AI that reduces cost and improves outcomes for large and small teams alike.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2023

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