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Old Mutual

Life insurance, asset management, and banking

Financial Advisor

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-timeScottburgh, South AfricaNo salary listedIn-person

About the Job

Requirements

  • Hold a Grade 12 (Matric) certificate.
  • Meet Financial Advisory and Intermediary Services (FAIS) compliance requirements.
  • Have a valid driver's licence and own car.
  • Pass a clear criminal and credit check.
  • Have a minimum of 3 years of working experience, preferably in sales.
  • Demonstrate computer literacy with the Microsoft Office suite.
  • Demonstrate written and verbal communication skills.
  • Complete prescribed regulatory examinations and obtain accreditation with the Financial Services Regulatory Authority.
  • Undertake continuous professional development.
  • Demonstrate ability to build trust, consultative selling, customer focus and understanding, direct selling, identifying sales opportunities, oral communication, probing questions, qualifying prospects, sales data management, sales software, strategic selling, and strengthening customer relationships.
  • Demonstrate ability to interact with people, embrace change, articulate and interpret information, meet timescales, develop strategies and produce output, pursue goals, convince and influence, and seize opportunities.

Responsibilities

  • Provide advice on a specific range of products to an allocated market and remain individually accountable for achieving results through own efforts.
  • Provide quality customer service while identifying opportunities to secure new business or support customer retention; process cases, handle complex queries, and investigate and resolve customer problems as needed.
  • Analyze specific technical or professional problems and issues to identify suitable solutions.
  • Receive visitors, assist with requests for information, and refer complex matters to colleagues.
  • Schedule customer follow-up actions and enter relevant information into the customer relationship management system after each customer contact to create a call plan and maintain quality data for customer retention and business development.
  • Set clear objectives for sales calls or meetings, tailor standard materials for decision-makers and influencers, and ask questions to assess customer interest and identify areas needing further information or explanation.
  • Develop and implement relationship-management plans for potential customer accounts to build relationships with decision-makers and influencers, support two-way information flow, and resolve issues.
  • Understand organizational policies, procedures, regulatory codes, and codes of conduct, and ensure work complies; obtain supervisor or manager authorization for exceptions to mandatory procedures.
  • Monitor and assess sales and market data for an allocated geographic region to help management identify business-development opportunities.
  • Develop a personal network in the business sector, represent the organization at sector events, gather market intelligence, and enhance the visibility and reputation of the organization, its products, and services.
  • Research and select relevant information to analyze key themes and trends using primary data sources and business intelligence tools.
  • Participate in and contribute to internal and external networks of people, technologies, and ideas.
  • Maintain superior service delivery by building strong client relationships and recommending sound financial advice aligned with customer goals, the customer value proposition, and compliance frameworks.

Desired Qualifications

  • RE5 is an advantage.

About the Company

Old Mutual

Life insurance, asset management, and banking

Generating summary for Old Mutual.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1845

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