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Conduent

BPO and digital solutions provider

Inbound Mailroom Team Lead

Office Clerical & RecordsUpdated on Nov 14
Full-timeLexington, KY, USAIn-person

About the Job

Requirements

  • Proficient computer skills, including Excel and Microsoft Office.
  • Must be over 18 years of age.
  • Must have a high school diploma or GED.
  • Must pass a criminal background check.
  • Ability to lift up to 40 pounds.
  • Must have a valid driver's license.
  • Must be able to manage a team in a fast-paced production environment.

Responsibilities

  • Manage the day-to-day operations of the inbound mailroom.
  • Process specialized PO boxes.
  • Oversee and manage team workloads and attendance or absences.
  • Maintain order in the workroom.
  • Work hands-on as needed to meet deadlines.
  • Assist with hiring new team members.
  • Drive a company vehicle if needed.
  • Handle other tasks as assigned.
  • Sort, scan, and process a large volume of claims each day.
  • Work closely with employees, ensure targets are met in a timely manner, and help troubleshoot issues.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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