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KONE

Manufactures and maintains elevators, escalators, doors

Operational Performance Specialist

Supply Chain Management +1Confirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A higher commercial or technical education is required.
  • Successful experience in scheduling and/or production is required.
  • Strong organization and methodical working practices are required.
  • Proficiency with Microsoft Office 365, especially Excel, is required.
  • Fluency in English, spoken and written, is required.
  • The ability to interact effectively with demanding stakeholders is required.

Responsibilities

  • Monitor planning for the elevator order portfolio across new elevators, complete replacements, and modernization, coordinating with production factories, principally in Italy and Finland.
  • Coordinate between supervisors, who work with end customers, and factories to ensure elevators are delivered on time and contractual commitments and customer satisfaction are maintained.
  • Monitor last-mile elevator deliveries, including partial deliveries, stored equipment, and factory invoices.
  • Measure factory quality (COT) and supervisor performance (NRP management) monthly to maintain high planning quality.
  • Update and administer activity-tracking dashboards with Finance and operations, and coordinate their monthly communication and facilitation with the S&OP Manager.
  • Train new supervisors on supply, logistics, and project processes.
  • Manage projects with the Director of Operations Development, including circular-economy deployment and new tools and processes.

Desired Qualifications

  • Knowledge of the SAP ERP system is a plus.
  • Knowledge of Lean management rules and methods is a plus.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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