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Elastic

Searches enterprise data and monitors systems

Senior Field Engineering Manager

Pre-Sales Solution Engineering +1Confirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • Proven track record and success leading and growing Field Engineering teams, including both Solutions Architects (pre-sales) and Customer Architects (post-sales).
  • Evidence of the ability to articulate and sell the benefits of modern platforms and technologies, preferably in the space of Search, Security, APM, and Logging.
  • A strong grasp of distributed systems and architectures and data analytics.
  • Ability to present and sell to audiences both large and small.
  • Fluent English and Japanese.

Responsibilities

  • Lead, mentor, and grow the Field Engineering team, spanning both Solutions Architects (pre-sales) and Customer Architects (post-sales).
  • Provide the growing team with onboarding support, training, and self-directed education programs.
  • Ensure a seamless customer journey by aligning pre-sales technical strategy with post-sales adoption and success.
  • Drive the value proposition for Elastic Cloud within the community and with customers.
  • Communicate and align key product insights across business functions.
  • Help Product and Engineering teams prioritize features that matter most to users.
  • Formulate and drive the partner engagement strategy to overachieve regional goals.
  • Drive recruiting, hiring, and enabling a diverse team.
  • Assist in defining and executing the strategy for building a high-performance Field Engineering organization and scaling the company.

Desired Qualifications

  • Experience in open source.
  • Knowledge of Enterprise Search, Big Data, Cloud, IoT, and Security.

About the Company

Elastic

Searches enterprise data and monitors systems

Elastic builds search, observability and security software for developers, IT operations teams and security analysts. Elasticsearch indexes enterprise data so applications can retrieve records, while Kibana gives teams dashboards for exploring results and investigating system activity. Customers use the tools to search business information, monitor applications and infrastructure, and investigate threats across their data. Elastic sells managed cloud services and self-managed subscriptions, with resource-based hosted pricing, usage-based serverless pricing and licenses tied to nodes and memory. Founded in 2012, Elastic lists San Francisco, California, as its headquarters.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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