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Avis Budget Group

Global car rental and sharing provider

Maintenance and Damage Manager

Automotive Service & RepairPosted on Nov 13
Full-timeKyle, TX, USA

About the Job

Requirements

  • Organizational and prioritization skills.
  • Financial acumen and forecasting skills.
  • Talent management and delegation skills.
  • Written and verbal communication skills.
  • Investigation and problem-solving skills.
  • Negotiation and vendor-management skills.
  • A high school diploma is required; a two- to four-year college degree is preferred, or equivalent education, training, or experience.
  • At least five years of employee-management experience in a related field, such as rental car, automotive shop, or service-oriented work.
  • A valid driver's license.
  • Ability to work flexible schedules, including early mornings, nights, or weekends, as business needs determine.
  • Ability to lift 50 pounds and oversee multiple work areas.

Responsibilities

  • Develop, implement, and communicate operating plans to maximize fleet utilization in accordance with business and company guidelines, directing and controlling maintenance, repair, and reconditioning of fleet vehicles, in-fleeting new or used vehicles into the rental fleet, and de-fleeting vehicles to sale, auction, or other channels.
  • Manage team-member performance against the business plan by setting, communicating, monitoring, and updating goals and key performance indicators regularly for service, damage, in-fleet and deletion, including technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion, and venue quality average grade.
  • Forecast, budget, and manage key financial drivers, including S&W per day, warranty recovery, cost per estimate, and cost per deletion.
  • Coordinate automotive damage appraisals and repairs, and repair and maintenance activities, including documentation and ordering parts, tools, and supplies.
  • Oversee and manage vendor relationships and workload assignments, ensuring service levels and standards are met and vendor policies and procedures are followed.
  • At bussing locations, oversee repair and maintenance of all buses for the operation.
  • Partner with the respective fleet owner, District or City Managers, and external partners to prioritize workload according to business objectives.
  • Manage employee lifecycle activities, including hiring, onboarding, training, recognition, and performance management for managers and employees; supervise, develop, motivate, recognize, and evaluate staff performance.
  • Manage employee relations, including implementing HR policies and practices consistently and fairly in accordance with company policies and partnering with Human Resources Business Partners where appropriate.
  • Provide a safe work environment by ensuring safety policies and practices are followed and maintained.

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size
10,001+
Company stage
IPO
Headquarters
Parsippany-Troy Hills, NJ
Founded
1946

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