The Enterprise by IR

URL shortening with click analytics

Junior Technical Trainer

Customer Education & Training +1Confirmed live in the last 24 hours

Full-timeKingston, JamaicaNo salary listed

About the Job

Requirements

A minimum of 3 years of technical working experience.
Training experience is beneficial.
Exposure to mechanical and electrical diagnostics.
Technician certification; premium brand certification is a plus.
High-voltage technician certification.
A valid driver's license.
Strong organizational and interpersonal skills with the ability to multitask.
Ability to meet deadlines and communicate precisely, both in writing and orally.
Presentation skills.
Exceptional background in the automotive industry.
Strong leadership skills.
Analytical skills and attention to detail.
Ability to manage multiple priorities.
Self-motivation and ability to work collaboratively.
Ability to work on one's own initiative.

Responsibilities

Provide technical support and consultation to dealers in the region, focusing on product technical problems to achieve quick resolutions.
Administer online and face-to-face training courses for Aftersales and Technical staff.
Monitor, analyze, and report on the Hub's performance against key performance indicators for all aspects of training.
Support and follow up with dealers on Technical Campaign execution, monitoring, and reporting.
Identify product quality-related issues, provide feedback to appropriate supporting channels, and follow up until issues are satisfactorily resolved.
Coordinate with relevant departments to improve dealers' technical competencies and repair quality according to the manufacturer's quality standards and repair instructions.
Support dealers' workshop team members.
Drive improvements in overall service levels, transactional efficiencies, and cost management.
Provide on-site regional technical support and training for dealers when required.
Conduct homologation checks and follow up.
Ensure manufacturer training targets are achieved.

Desired Qualifications

Training experience is beneficial.
Premium brand certification is a plus.

Junior Technical Trainer

Core Responsibilities:

Provide technical support and consultation to the dealers within the region, focusing on product technical problems to achieve quick resolutions to problems.
Administer online & face-to-face training courses for Aftersales and Technical staff.
Monitor, analyze, and report on the Hub’s performance on key performance indicators for all aspects of training.
Support and follow-up with dealers for Technical Campaign execution, monitoring, and reporting.
Identify product quality-related issues and provide feedback to appropriate supporting channels and follow up until issues are satisfactorily resolved.
Coordinate with relevant departments to improve dealers’ technical competencies and repair quality according to the manufacturer's quality standards and repair instructions.
Effectively support dealers' workshop team members.
Drive improvements in overall service levels, transactional efficiencies, and cost management.
Provide on-site regional technical support and training for dealers when required.
Homologation Checks & Follow Up.
Ensure manufacturer training targets are achieved.

Qualification and Experience Required:

A minimum of 3 years of technical working experience.
Training Experience is beneficial.
Mechanical and Electrical Diagnostic exposure.
Technician certification, Premium Brand Certification is a PLUS.
High Voltage Technician Certification.
A Valid Driver’s license.

Special Skills and Competencies:

Strong organizational and interpersonal skills with superior ability to multitask.
The ability to meet deadlines and communicate with precision.
Strong written and oral communication skills.
Presentation skills.
Exceptional Background in the automotive industry.
Strong leadership skills.

Attributes, Initiative, and Judgement:

Excellent analytical skills with keen attention to detail.
Skilled at managing multiple priorities.
Self-motivated and a team player.
Ability to work on own initiative.

Please Note: Only Shortlisted Candidates Will Be Contacted. Thank You For Your Applications!

About the Company

The Enterprise by IR

URL shortening with click analytics

ShortURL.at provides a URL shortening service that turns long web addresses into compact links. It targets businesses and projects needing easy link management and performance tracking. Users paste or generate a short URL, which redirects to the original page, while a real-time click counter records visits so marketers can assess traffic and engagement. The platform also supports reporting suspicious links, emphasizing safety. Revenue comes from advertising and optional marketing messages, and the company commits to privacy by not selling personal data. Unlike some competitors, ShortURL.at emphasizes business-friendly features like analytics, link management, and a straightforward ad-based monetization model while safeguarding user privacy. The goal is to help clients optimize their online presence and marketing efforts through clear link performance insights and secure, simple link management.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Austria
Founded: 2016

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