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Ruby Hotels

European lean-luxury lifestyle hotel operator

Host Service & Reception Night

Hotel Guest ServicesUpdated on Nov 11
Full-timeFrankfurt, GermanyNo salary listedIn-person

About the Job

Requirements

  • Experience in gastronomy or hospitality is advantageous but not required.
  • Be willing to work primarily at night and in shifts while maintaining situational awareness.
  • Be reliable, able to multitask, and willing to learn.
  • Treat others empathetically and share enthusiasm with them.
  • Enjoy working in a team and interacting with guests.
  • Speak fluent German and English.

Responsibilities

  • Serve as the first point of contact for guests and ensure they feel welcome throughout their stay.
  • Prepare cocktails, other drinks, and snacks, and provide smooth service.
  • Prepare the breakfast buffet and set the tables for the next morning.
  • Remain on duty at night and look after the property and guests.
  • Prepare the daily closing procedures and monitor relevant details.
  • Share local recommendations for city hotspots with guests.

About the Company

Ruby Hotels

European lean-luxury lifestyle hotel operator

Ruby Hotels operates urban lifestyle hotels and Ruby Workspaces across Europe, offering lean luxury with high-quality essentials and fewer services. Its hotels are built in prime city-center locations and often converted from offices or retail spaces, using modular construction and automated, centralized back-end processes with self-service check-in. This approach keeps costs down and spaces design-led, delivering stylish rooms with good beds and features while avoiding expensive amenities like full-service dining. The goal is to provide premium, accessible stays and flexible workspaces, and to scale the concept globally, a path evidenced by its acquisition by IHG and ongoing expansion.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Munich, Germany
Founded
2013

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