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Encora

Global digital engineering services provider

Senior DevOps Engineer

DevOps EngineeringConfirmed live in the last 24 hours
Full-timeCosta RicaNo salary listedHybrid

About the Job

Requirements

  • At least 3 years of recent Linux/Unix administration experience, preferably with Red Hat.
  • At least 3 years of hands-on scripting and automation experience using Python and Bash.
  • Experience administering source code management tools such as GitHub Enterprise, Bitbucket, or GitLab.
  • Experience with CI/CD and build automation tools such as Jenkins, GitHub Actions, or CircleCI.
  • Experience with artifact management tools such as Artifactory, Nexus, or Git LFS.
  • Experience working with REST APIs and Git workflows.
  • Hands-on experience with Kubernetes and at least one cloud platform: AWS, Azure, or GCP.
  • Experience with configuration management tools such as Ansible, Puppet, Chef, or Salt.
  • Solid understanding of networking concepts, including TCP/IP, DNS, load balancing, TLS/certificates, and OSI layers.
  • Strong troubleshooting skills and familiarity with reverse proxy systems such as Nginx, HAProxy, or Apache.

Responsibilities

  • Develop Python and Bash scripts to automate operational tasks, process REST API data, and improve operational efficiency using AI-assisted tools.
  • Automate infrastructure provisioning and configuration using Ansible, Terraform, and other Infrastructure-as-Code tools.
  • Build, maintain, and improve CI/CD pipelines and DevOps toolchains, including GitHub Enterprise, Jenkins, and Artifactory.
  • Troubleshoot production issues, manage Kubernetes environments, enhance monitoring and observability, and implement security best practices across DevOps platforms.

Desired Qualifications

  • Enterprise-level administration and monitoring of GitHub Enterprise, Jenkins, and Artifactory.
  • Experience with Linux security best practices, patching, and hardening.
  • Familiarity with monitoring and observability tools such as Prometheus, Grafana, Splunk, AppDynamics, or Nagios.
  • Production experience with Docker containers and images.
  • AWS experience, including EC2, RDS, ELB, and EKS.
  • Experience with Terraform and other Infrastructure-as-Code tools.
  • Exposure to AIOps, AI-assisted log analysis, incident triage, or LLM-powered automation.
  • Familiarity with Agile Scrum methodologies.

About the Company

Encora

Global digital engineering services provider

Encora offers global digital engineering services, including software product engineering, cloud services, data science, and quality engineering. It works through nearshore and offshore teams in Latin America and India to provide cost-effective software development and IT consulting for industries like financial services, healthcare, retail, and technology. The company differentiates itself with a scalable global delivery model, access to large pools of software engineers, and backing from Advent International to support growth. Its goal is to help clients accelerate their digital transformation by delivering practical, scalable engineering services at a lower cost.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215M
Headquarters
Scottsdale, AZ
Founded
2003

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