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State of North Carolina

Public sector employer delivering state services

Legal Support Center Supervising Attorney

Business OperationsConfirmed live in the last 24 hours
Full-timeNorth Carolina, USA$70k - $98kIn-person

About the Job

Requirements

  • Juris Doctor degree from an American Bar Association-accredited law school and an active license to practice law in North Carolina.
  • Knowledge of civil legal aid, access to justice issues, and the challenges faced by self-represented litigants.
  • Knowledge of North Carolina court structure, procedures, and civil filing processes, including electronic filing.
  • Knowledge of legal information resources, forms, and the distinction between legal information and legal advice.
  • Knowledge of nonprofit and public-sector program management, budgeting, and grant administration.
  • Knowledge of community-based legal service models and referral networks.
  • Skills in supervising, training, and developing staff and volunteers.
  • Skills in program planning, evaluation, and outcomes tracking, including data collection and reporting.
  • Skills in budget management and grant writing or reporting.
  • Skills in written and verbal communication, including presenting to funders, stakeholders, and the public.
  • Skills in building and maintaining partnerships with courts, community organizations, legal services providers, and bar associations.
  • Skills in using databases, case or content management systems, and standard office software.
  • Ability to directly supervise staff and oversee daily operations of two programs.
  • Ability to identify unmet legal needs and develop practical strategies to address them.
  • Ability to distinguish between providing legal information and legal advice, and to train others to do the same.
  • Ability to work collaboratively with judges, court staff, clerks, and community partners.
  • Ability to analyze program data and translate it into reports that inform strategy and satisfy funders.
  • Ability to manage multiple priorities, adapt to changing needs, and provide backup coverage as needed.
  • Ability to communicate effectively and respectfully with diverse populations, including people with low incomes and limited legal knowledge.
  • Ability to work independently and take direction from the Director of Strategic Engagement and Partnerships.
  • Must provide a résumé and cover letter.

Responsibilities

  • Directly supervise Wake County Legal Support Center staff and the Legal Hand Center Manager.
  • Oversee daily operations for the Wake County Legal Support Center and the Legal Hand Call-In Center, providing backup and support as needed.
  • Equip staff and volunteers to connect community members with legal information, resources, and referrals.
  • Identify unmet legal needs of self-represented litigants and Legal Hand visitors and develop strategies to address them.
  • Oversee, evaluate, and develop legal information, resources, and referrals across both programs, including information packets, Guide and File access, eFiling assistance at the Wake County courthouse, and legal information resources in the Legal Hand Helper database.
  • Track program outcomes and report on data to evaluate impact, inform strategy, and support funders and stakeholders.
  • Share best practices and lessons learned between the Wake County Legal Support Center and Legal Hand.
  • Work with the Director of Strategic Engagement and Partnerships to build and maintain relationships with community partners, legal services organizations, and bar associations to expand services and referral options for program visitors.
  • Work with judges, magistrates, the Clerk of Superior Court’s office, and courthouse staff to coordinate resources and services for self-represented litigants.
  • Manage the program budget.
  • Support grant applications and reporting.
  • Perform other duties as directed by the Director of Strategic Engagement and Partnerships at the North Carolina Equal Access to Justice Commission.

Desired Qualifications

  • At least 2–3 years of direct supervisory experience managing staff, not solely volunteers, including responsibility for hiring, performance management, and day-to-day oversight.
  • Ability to work some evening and weekend hours as needed.
  • Experience coordinating and supervising volunteer projects.
  • Demonstrated commitment to social justice and experience working with people of diverse lived experiences, including income, language, race/ethnicity, and urban/rural backgrounds, to facilitate access to justice.
  • Ability to proactively problem-solve and improve processes related to operations, technology, and personnel.
  • Knowledge of issues related to poverty law and the indigent population in North Carolina, and comfort with computer technology.

About the Company

State of North Carolina

Public sector employer delivering state services

North Carolina State Government employs over 81,000 people across agencies and universities to deliver public services in areas like arts, transportation, IT, environment, public safety, and healthcare. Its offerings are public-sector careers and programs that serve residents and visitors. It differs from private competitors by being a state-run institution with a broad, unified mission and government-funded services, offering benefits and advancement within a public framework. The goal is to provide reliable public services, strengthen communities, grow the economy, invest in public schools, and raise middle-class incomes.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Raleigh, NC
Founded
1789

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