On-Course and Beverage Cart Server

TPC River Highlands is a private golf club located in Cromwell, Connecticut, just outside of Hartford. As the proud host of the PGA TOUR’s Travelers Championship—the state’s largest professional sporting event—it stands as one of the premier destinations in the TPC Network. Alongside its championship golf course, the clubhouse offers an exceptional setting for events of all kinds, with scenic views, multiple event spaces, and two full-service kitchens. Known for its welcoming, team-oriented culture, TPC River Highlands delivers an outstanding experience for members, guests, and staff alike.

The On-Course Server plays a key role in enhancing the member and guest experience by providing professional, responsive food and beverage service throughout the course.

QUALIFICATIONS

• High school diploma or equivalent
• Service-minded professional with at least 6 months of food & beverage experience preferred
• Knowledge of basic food and beverage service procedures
• Comfortable working outdoors and independently

RESPONSIBILITIES/DUTIES

Member & Guest Service

• Greet members and guests warmly, providing immediate and attentive service
• Take and fulfill food and beverage orders in accordance with established menu and service standards
• Handle questions, concerns, or service issues courteously and communicate them promptly to a supervisor
• Adhere to TPC Brand Standards and all PGA TOUR Golf Course Properties guidelines

Operations & Service Standards

• Open and maintain on-course service areas to ensure cleanliness, organization, and readiness at all times
• Restock and maintain assigned stations at the beginning, during, and end of each shift
• Complete assigned side work and maintain proper par stock inventory levels
• Submit requisition forms for supplies as needed

Financial & Compliance Responsibilities

• Accurately operate the Point of Sale system and verify the accuracy of all charges, including member numbers, signatures, authorization codes, taxes, tips, and applicable fees
• Accurately process cash and credit transactions, maintain responsibility for all guest checks, and balance and reconcile assigned cash bank, including all funds received, at shift end
• Report walk-outs or discrepancies immediately to management
• Ensure compliance with R.A.M./TIPS certification requirements and all State and Federal laws related to alcohol and tobacco service

Additional Duties

• Participate in ongoing cleaning and upkeep of service areas
• Support food and beverage operations with special projects or additional responsibilities as assigned

Pay: $6.38/hour base pay
Food & Beverage employees are eligible to earn additional compensation through tips and gratuities.

Benefits May Include

• Complimentary employee meals
• Playing privileges and employee discounts
• Access to PGA TOUR golf tournaments
• Paid Time Off and Holidays
• 401(k) with employer match and contributions
• Medical, Dental and Vision Insurance
• Health Savings Account with employer contribution
• Life and Disability Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Tuition Assistance

Work Schedule Expectations

• This position requires weekday, weekend, and holiday shifts, approximately 8:30-5:00. Schedule will vary as necessary based on business levels

Supervisory Responsibility

• This position has no direct supervisory responsibilities

Travel

• Travel is not expected for this position

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.