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Rush Enterprises

Integrated commercial vehicle retailer and services

Parts Sales Representative - Front Counter

Account ManagementConfirmed live in the last 24 hours
Full-timeFort Worth, TX, USAIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required.
  • Six months of experience in over-the-counter sales is required; dealership or service-setting experience is preferred.
  • Familiarity with accounting and inventory tracking software is required.

Responsibilities

  • Sell parts to external and account customers over the counter, through the shop, or by phone.
  • Ensure all parts movements are performed in SAP in a timely manner.
  • Keep repair orders updated in Service Link.
  • Initiate all possible retail orders in Parts link.
  • Ensure sales are properly documented according to Rush policies, including signatures and information on checks and credit card slips.
  • Issue credit for returned parts, ensuring the original invoice or its number is available to verify purchase and pricing.
  • Handle core returns according to procedure.
  • Complete customer and vendor returns according to procedure.
  • Maintain orderly records of repair orders, invoices, insurance estimates, and special-order parts.
  • Set up orders for daily shipment, delivery, or pickup.
  • Solicit assigned accounts by phone.
  • Participate in dealership customer satisfaction index (CSI) activities and marketing.

Desired Qualifications

  • Experience in a dealership or service-setting environment.

About the Company

Rush Enterprises

Integrated commercial vehicle retailer and services

Rush Enterprises runs a large network of Rush Truck Centers that act as one-stop shops for commercial vehicle customers. It sells new and used trucks, provides aftermarket parts, and offers service and repair, as well as financing, leasing, and rental options. Its customers include owner-operators, regional and national fleets, and government agencies, and it earns revenue from vehicle sales, parts and service, and financing. The company differentiates itself through its extensive dealer network and by offering a full range of related services in one place, making it easier for customers to manage their vehicle needs. Rush Enterprises’ goal is to be the main provider of commercial vehicle solutions by growing its network, services, and financing options to serve more customers in the expanding commercial vehicle market.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
1965

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