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Northwestern Mutual

Sells life insurance and financial advice

Enterprise Supplier Governance Consultant

Business OperationsPosted on Nov 9
Full-timeMilwaukee, WI, USA$89.4k - $154.2kIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 5 years of experience in supplier management, vendor governance, sourcing or procurement, business operations, performance management, third-party risk, compliance, or related functions is required.
  • The candidate must be able to manage moderately complex workstreams, coordinate deliverables, track action items, and drive follow-through with limited oversight.
  • Strong analytical skills are required, including experience reviewing supplier metrics, KPI/SLA reporting, service performance trends, scorecards, dashboards, or business performance information.
  • The candidate must be able to collaborate with and influence stakeholders without direct authority.
  • The candidate must be able to communicate clearly, synthesize information, and translate supplier performance or governance issues into practical recommendations and next steps.
  • The candidate must be able to operate in ambiguity, manage competing priorities, solve operational problems, and recommend improvements that increase governance consistency and supplier accountability.
  • Excellent written and verbal communication skills are required.
  • The role requires attention to detail to identify and correct errors, maintain accuracy, and meet quality expectations.
  • The candidate must apply knowledge of general and organization-specific business issues and financial implications to solve problems.
  • The candidate must apply knowledge of systems that facilitate or automate business solutions, including workflow management and requirements acquisition.
  • The candidate must be able to establish, analyze, and interpret compliance metrics; define monitoring controls; and communicate compliance status, risks, trends, and results to stakeholders.
  • The candidate must facilitate collaboration, communication, coordination, and planning across functions and areas of expertise to achieve common goals.

Responsibilities

  • Execute supplier governance routines, supplier review forums, oversight activities, performance monitoring, issue tracking, escalation support, and stakeholder follow-through.
  • Gather and analyze performance results, scorecards, service delivery insights, business feedback, supplier trends, and recurring issues to identify gaps, risks, and practical improvement opportunities.
  • Support the interpretation and operationalization of supplier-related policies, standards, obligations, controls, and expectations into usable processes, trackers, evidence packages, and stakeholder materials.
  • Maintain supplier governance records and materials needed for internal reviews, audits, regulatory readiness, and leadership visibility.
  • Partner with business owners and key stakeholders to gather inputs, validate needs, coordinate handoffs, support decisions, and drive timely follow-through.
  • Use tools, data standards, reporting, and process guidance to strengthen data discipline, improve supplier visibility, and support continuous improvement across assigned supplier relationships.
  • Recommend improvements to supplier governance processes, reporting, documentation, handoffs, stakeholder engagement, ownership clarity, supplier accountability practices, and operating discipline.
  • May support ESM data, analytics, reporting, and technology capabilities, including establishing data and metric standards, ensuring data quality and governance, defining reporting priorities, and managing tool design, configuration, integrations, access, and continuous improvement.

Desired Qualifications

  • Prior experience supporting vendor or supplier program management, supplier performance management, governance routines, service reviews, or stakeholder coordination is preferred.
  • Experience supporting supplier governance frameworks, supplier segmentation or tiering, supplier scorecards, executive or operational review routines, supplier remediation, tool adoption, or enterprise supplier management transformation is preferred.

About the Company

Northwestern Mutual

Sells life insurance and financial advice

Northwestern Mutual sells life, disability income and long-term care insurance together with investment advice and wealth management to American families and business owners. It is owned by its policyholders rather than shareholders and has paid them dividends for more than 150 consecutive years. Its financial representatives build a full financial plan for each client and then sell the policies, brokerage accounts and managed portfolios that carry it out. The company earns money from insurance premiums, advisory fees and returns on a large bond and mortgage portfolio. It was founded in 1857 in Janesville, Wisconsin, and moved two years later to Milwaukee, where it is based.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Milwaukee, WI
Founded
1857

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