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MORO TECHNOLOGY

Global IT services with engineering teams

Team Leader - Inside Sales

Sales OperationsPosted on Nov 9
Full-timeZaventem, BelgiumNo salary listedHybrid

About the Job

Requirements

  • A minimum of 5 years of people management experience is required.
  • Practical experience in Software Licensing and Software Asset Management (SAM) is required.
  • A strong background in Information Technology is required.
  • Experience managing customer-facing operations or sales support functions is required.
  • Strong communication and stakeholder management abilities are required.
  • A strong customer-focused mindset is required.
  • The ability to build strong relationships with business owners, users, and external partners is required.
  • A well-structured approach to reporting and operational management is required.
  • Professional proficiency in spoken and written English is required.

Responsibilities

  • Lead and manage the Inside Sales team, providing guidance, coaching, and support for daily operations.
  • Define and implement the overall strategy for Sales, Operations, and Licensing activities.
  • Oversee software licensing activities, including Microsoft licensing and other software vendor programs.
  • Drive the integration of existing and future software licensing, SaaS, PaaS, and IaaS services into the team's portfolio.
  • Identify and implement process automation opportunities to improve efficiency and service quality.
  • Build and maintain strong relationships with customers, partners, and internal stakeholders.
  • Ensure high levels of customer satisfaction while maximizing business profitability.
  • Expand and enhance the software licensing and vendor portfolio.
  • Manage sales pipeline administration and support business growth initiatives.
  • Act as an escalation point for operational and customer-related matters.
  • Support the development of a Center of Excellence (CoE) for Inside Sales and Software Licensing.
  • Undertake additional responsibilities related to the role as required.

Desired Qualifications

  • Experience working within a large multinational or Japanese corporate environment is desirable.
  • Knowledge of Microsoft licensing programs, cloud licensing models, and software asset management practices is desirable.

About the Company

MORO TECHNOLOGY

Global IT services with engineering teams

Moro Technology Corporation provides global technology services by assembling high-performing engineering teams for clients, offering capabilities such as DevOps, SecOps, IT management, multi-layer service desk, and management consulting. It deploys specialized teams across languages and time zones and works through group companies like DIGITOPS, drawing on MORO GLOBAL practices and a capital alliance with Toyota Tsusho Systems to deliver tailored solutions, including AI-powered predictive maintenance and compliance consulting for the automotive sector. Its approach combines Japanese craftsmanship with a global delivery model and backing from its group network to offer cross-border, 24/7 support and industry-specific expertise. The goal is to help clients scale engineering capacity, optimize IT operations, and expand into new regions while upholding quality, governance, and compliance.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Nagoya, Japan
Founded
2022

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