T

Teleperformance

Outsourced customer experience management services

Logistics Specialist

Logistics & TransportationPosted on Nov 5
Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

  • Proven experience in waybill creation and transport coordination, preferably in a night shift role.
  • Proficiency with the specific geography and local area relevant to the logistical landscape.
  • Familiarity with transportation management systems is advantageous.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to work night shifts with flexibility and availability Monday through Sunday on a shift basis.
  • Ability to remain calm and composed in high-pressure situations.
  • Ability to sit or stand for extended periods.

Responsibilities

  • Prepare, create, and manage accurate waybill documentation.
  • Coordinate and monitor the timely dispatch and delivery of vehicles.
  • Use transportation management systems or a mobility application to plan, track, and optimize routes.
  • Communicate with drivers, clients, and internal teams to address delivery or operational issues.
  • Resolve logistical challenges promptly and efficiently to maintain service standards.
  • Maintain detailed records of invoices and other transport-related data.
  • Assist with shift reports and updates to ensure smooth handovers between shifts.
  • Ensure compliance with transportation regulations and safety protocols.

Desired Qualifications

  • Familiarity with transportation management systems is advantageous.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

Recently Posted Jobs

Explore more opportunities at Teleperformance

See more jobs