Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Guest Room Attendant

Janitorial ServicesConfirmed live in the last 24 hours

Full-timeAtlantic City, NJ, USA$22.55 /hrIn-person

About the Job

Requirements

Ability to read, write, and speak English.
Physical strength.
Willingness to learn.
Ability to make decisions and work well with others. On-the-job training is provided.

Responsibilities

Clean and service an assigned number of rooms each day.
Sign out the floor key, report to the assigned section, and adhere to key-control policies.
Load the cart according to standard procedures and report linen and supplies used.
Clean guest rooms according to housekeeping procedures.
Keep the Housekeeping Office informed of guests’ room status.
Interact with guests in a friendly manner and provide service and information when possible; contact a supervisor when unable to fully address guests’ needs.
Report room-status discrepancies and needed repairs to the Supervisor.
Sign in the key and turn in reports to the Supervisor at the end of the shift.
Complete special assignments as requested by the Housekeeping Supervisor.
Demonstrate the outlined customer-service behaviors, maintain a positive attitude and enthusiasm, and create a welcoming atmosphere for guests.
Greet guests warmly, anticipate their needs, provide prompt service, check their satisfaction, and resolve service breakdowns.
Promote Total Rewards programs and card membership.
Bid guests a warm farewell and thank them for visiting.

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $22.55 per hour

Ability to read, write and speak English. Physically strong. Open minded and willing to learn. Must be able to make decisions and work well with others. On the job training provided.

Responsible for cleaning and servicing an assigned number of rooms per day. Signs out floor key and reports to assigned section. Strictly adheres to key control policies. Loads cart following standard procedures and reports linen and supplies used. Cleans guest rooms following housekeeping procedures. Accountable to Housekeeping Office regarding guests’ room status. Deals with guests in a friendly manner, providing service and information when possible; contacts supervisor when unable to fully handle guests’ needs to ensure proper handling. Reports any discrepancies in room status to Supervisor. Reports repairs needed in work area to Supervisor. Signs in key and turns in reports to Supervisor at end of shift. Completes special assignments for the Supervisor Housekeeping as requested.

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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