AutoZone

Retailer and distributor of auto parts

Auto Parts Sales Representative

Retail SalesPosted on Nov 11

Full-timeCiudad Juárez, Chihuahua, MexicoNo salary listedIn-person

About the Job

Requirements

Completed high school education is required.
Prior experience in mechanics, auto parts stores, or commercial advising is required.
Availability to work a rotating schedule from 8:00 a.m. to 8:00 p.m., Monday through Sunday, is required.

Responsibilities

Generate and maintain positive relationships with new and existing store customers.
Create positive customer experiences during sales and service by identifying customer needs and offering the best alternative.
Provide operational support in the store to help achieve sales objectives.
Arrange merchandise correctly on the sales floor and in the truck.
Arrange surplus product.
Create planograms and perform scanning.
Perform store opening and closing tasks.
Assist with cleaning, labeling, and facing merchandise.
Welcome customers entering the store, offer assistance, and explain available options based on their requests.
Determine customers' requirements and needs, make recommendations, and provide consultative counter sales, customer service, and telephone and in-person counter sales.
Use ZNET.
Complete sales transactions through the register, handle cash in accordance with checkout and payment policies, and process returns.

Desired Qualifications

Studies in automotive technology, mechanics, or a related area are desirable.

Generar y mantener relaciones positivas con clientes nuevos y existentes de la Tienda. Lograr experiencias positivas con clientes en el proceso de venta y servicio identificando las necesidades de los clientes ofreciendo la mejor alternativa. Proporcionar soporte operativo en tienda para lograr el alcance de objetivos de ventas.

Preparatoria terminada
Área de estudios en técnico automotriz, mecánica o afines (deseable)
Experiencia previa en mecánica, refaccionarias, asesores comerciales.
Disponibilidad para un horario rotativo de 8:00am a 8:00pm de Lunes a Domingo.

Realizar el acomodo correcto de mercancía en piso de ventas y camión
Realizar el acomodo de excedente de producto
Realización de planogramas y escaneo.
Tareas de apertura y cierre de tienda
Apoyo en actividades de limpieza, etiquetado y “fronteo”.
Recibir a los clientes cuando ingresen al establecimiento, ofreciendo ayuda y asistencia, indicando las opciones con que se cuenta, basado en lo que el cliente solicite.
Indagar sobre los requerimientos y necesidades del cliente y emitir recomendaciones proporcionando ventas consultivas al mostrador, atención a clientes, venta telefónica y mostrador.
Manejo de ZNET.
Realizar la transacción de venta mediante proceso de caja con efectivo, cumplimiento de política de cobro en caja cobros, procesamiento de devoluciones.

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size: 10,001+
Company stage: IPO
Headquarters: Memphis, TN
Founded: 1979

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