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Leggett & Platt

Designs and manufactures bedding, furniture components

Key Account Manager

Account ManagementUpdated on Nov 14
Full-timeWilmington, NC, USA

About the Job

Requirements

  • A minimum of five years of account management experience is required.
  • Hydraulic cylinder or related field experience is preferred.
  • Excellent oral and written communication skills and advanced personal-computer skills are required.
  • Excellent conflict-resolution skills are required.
  • Overnight travel, or travel as required, is expected.
  • Product and system certification is preferred.
  • Ability to motivate and sustain sales growth with designated accounts is required.
  • Ability to sell across groups is required.
  • A proven track record of exceeding sales targets is required.
  • A hunter sales mentality and ability to find and secure new opportunities with current and prospective customers are required.
  • Organizational skills, communication skills, and social competence are required.
  • Proficiency with Outlook, Excel, Word, PowerPoint, and Adobe is required.

Responsibilities

  • Meet or exceed sales goals.
  • Lead and collaborate with the inside support team to meet order-intake, sales, and gross-margin goals.
  • Establish and deploy specific actions to develop relationships and grow direct sales with OEM corporate clients, key accounts, and resellers.
  • Support customer projects from conception to series production.
  • Manage key business opportunities at any stage of the sales cycle.
  • Conduct price and contract negotiations with new and existing customers.
  • Gather, interpret, and disseminate market data provided by managers and company marketing programs.
  • Implement strategies to identify new revenue and margin opportunities.
  • Manage the development and implementation of appropriate responses to competitors’ initiatives.
  • Develop and maintain comprehensive knowledge of competitive products and their marketplace activity, and submit regular reports.
  • Develop staff using internal and external training resources.
  • Discover and understand clients’ needs, then devise, develop, and promote value-based solutions to drive business growth.
  • Investigate root causes and quickly identify or suggest viable solutions.
  • Prioritize and manage multiple projects simultaneously using effective time management and a sense of urgency.
  • Communicate information and ideas effectively one-on-one and in group settings, and establish rapport with clients and business associates by phone or video call.
  • Handle pressure and conflict positively, demonstrate self-confidence and a positive attitude toward self and others, and use time productively.
  • Learn quickly and independently on the job and act as a resourceful, proactive problem solver.
  • Complete other assignments necessary to support the business.

Desired Qualifications

  • Hydraulic cylinder or related field experience.
  • Appropriate product and system certification.

About the Company

Leggett & Platt

Designs and manufactures bedding, furniture components

Leggett & Platt designs and manufactures a broad range of product components used in bedding, furniture, seating, homes, offices, airplanes, and automobiles, serving customers, manufacturers, and retailers worldwide. Its products are components and materials that other companies integrate into their end products, with engineering and manufacturing processes that turn concepts into physical parts. The company differentiates itself through a diversified, multi‑industry portfolio and large global reach, guided by four values: Put People First, Do the Right Thing, Do Great Work Together, and Take Ownership and Raise the Bar. Its goal is to improve comfort and function for end customers while generating strong returns for shareholders and creating jobs in communities around the world.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Carthage, TX
Founded
1883

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