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N-able

IT management suite for MSPs

Manager – Security Operations - SOC

Security Operations & Incident ResponseConfirmed live in the last 24 hours
Full-timeMorrisville, NC, USAHybrid

About the Job

Requirements

  • At least 8 years of experience in cybersecurity or IT operations.
  • Experience in security operations center (SOC) environments and incident response.
  • Familiarity with security information and event management (SIEM), endpoint detection and response (EDR), and cloud security tools.
  • Strong organizational and communication skills.
  • Ability to lead and motivate a team.
  • Analytical mindset and attention to detail.

Responsibilities

  • Supervise SOC analysts in day-to-day monitoring and incident response activities.
  • Ensure proper documentation and escalation of security events.
  • Provide guidance and support to junior team members.
  • Maintain SOC procedures and ensure consistent execution.
  • Collaborate with other teams to support investigations and remediation efforts.
  • Monitor SOC performance and contribute to reporting.
  • Assist in onboarding and training of new analysts.
  • Support automation and process improvement initiatives.

Desired Qualifications

  • Basic scripting or automation experience.
  • Certifications such as Security+ (SEC+), Global Certified Intrusion Analyst (GCIA), or GIAC Certified Incident Handler (GCIH).

About the Company

N-able

IT management suite for MSPs

N-able provides a suite of IT management tools designed for Managed Service Providers (MSPs). It offers remote support, AI- and ML-powered endpoint detection and response, and cloud-first backup solutions to streamline IT service management, improve security, and boost efficiency. The products are cloud-based and offered on a subscription model, emphasizing ease of use, integration with other tools, and affordability to serve a wide range of MSP customers. The company differentiates itself by focusing specifically on MSP workflows, providing essential tools without unnecessary complexity, and offering extensive training and support resources to help MSPs succeed. Its overall goal is to help MSPs protect their clients’ data, manage IT environments efficiently, and deliver reliable, high-quality service.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Ottawa, Canada
Founded
2000

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