Senior Human Resources Business Partner

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

As a Sr Human Resources Business Partner, you’ll act as a trusted advisor to key stakeholders on all people-related matters while coaching and developing business teams to help them achieve business outcomes. You'll be influential in shaping organizational design and strategy, leading talent management initiatives, and driving a culture of high performance, urgency, and engagement. Your role will cover implementing talent strategy, supporting performance management through coaching and development, global HR project work, and providing subject matter expertise around HR policies and procedures. You’ll work collaboratively with the broader HR teams to help drive the people plan across all functions and regions of the organization.You will work with and support a global customer base, with a strong focus on Australia and New Zealand (ANZ). Experience or expertise supporting the ANZ market is a strong plus, and candidates based in the Pacific Time Zone with demonstrated knowledge of ANZ employment law and best practices will be preferred. The role requires flexibility to accommodate consistent evening hours for effective collaboration.

You will have a growth mindset—someone who embraces learning, adapts quickly to change, is open to leveraging technology (including AI), and demonstrates a strong commitment to continuous improvement.

At its heart, this position is about helping every employee at Granicus be successful, feel supported, and grow professionally and personally in their time with Granicus!

What Your Impact Will Look Like

• Leads strategic employee initiatives to ensure alignment with business goals and objectives within talent management, performance, compensation, training, and culture initiatives.
• Builds strong business relationships with internal stakeholders (VP+ level), acting as the main point of contact for all people-related matters in the business unit such as supporting performance management, employee relations issues, conducting HR investigations, increasing engagement, reducing turnover, talent planning, and conducting terminations and exit interviews.
• Applies depth of HR knowledge and may guide new or other HRBP team members regarding policies or practices.
• Operates independently and identifies opportunities to apply solutions that will solve complex business problems.
• Leads and executes change management projects and manages HR-related internal and external communications within the business unit.
• Coaches managers on all aspects of people management such as employee development, disciplinary action, terminations, and employee engagement utilizing data and trends.
• Assists in implementing HR policies, procedures, and programs across the company, helping to maximize usage, recommending impactful changes, and creating sustained solutions to employee challenges.
• Participates and leads special projects around global HR processes and utilizes successful project management skills and tracking.
• Enables high-performing teams using people data and metrics provided to business units on a regular basis.
• Works closely with the internal Talent Acquisition team ensuring alignment between business requirements, culture, and candidates for onboarding and internal mobility needs.
• Works in conjunction with the Learning & Development team, assisting in creating learning materials and conducting training programs as required.
• Maintains in-depth knowledge of legal requirements globally related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Participates in company compliance with all existing governmental and labor legal reporting requirements, including any related to EEO, AAP, ADA, FMLA, DOL, Worker compensation, etc.
• Provides strong customer service to all stakeholders ensuring HR continually drives value throughout the business.
• Demonstrates the highest levels of integrity in handling confidential information.

You Will Love This Job If You Have

Knowledge/Skills/Abilities

• 3–8 years of experience in an HRBP, HR professional, or equivalent role; preferably within a fast-paced, high-growth environment.
• 3–5 years specifically dealing with Employee Relations, HR investigations, and/or other highly confidential and sensitive employment situations.
• Demonstrated ability to consult and influence senior leaders to drive strategic HR initiatives.
• Foundational knowledge of applicable state and federal regulatory requirements, principles, and procedures in human resources; FMLA, ERISA, FLSA, HIPAA, CFRA, OFCCP, and more (or be good at Google-ing).
• Subject matter expertise in ANZ employment law and experience supporting ANZ customer base is highly valued, with particular interest in candidates who can provide insights from previous HRBP support roles.
• Current HR certification is a plus, i.e., SPHR, SHRM-CP, CIPD, etc., or a desire to attain one.
• Outstanding relationship-building and interpersonal skills, with the ability to deliver excellent customer service in a fast-paced environment with a flexible approach.
• Demonstrated ability to work professionally and discreetly with highly confidential information.
• Sound judgment and commercial acumen.
• Ability to effectively communicate with all levels; strong written and oral communication skills.
• Strong MS Office skills — ability to prepare engagement presentations, analyze data, and produce clear written materials.
• Able to travel up to 5% of the time to assist in supporting all offices.

Security Requirement:

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

EEO Statement:

We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate o the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws.  

Pay Range

USD $74,400.00 - USD $96,100.00 /Yr.

About Us

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employeepopulation

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Equal Opportunity Employer

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Compensation: 74400 to 96100 (USD)